Connectors · CRM & sales

Gainsight CS MCP server for AI agents.

actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to Gainsight CS and the rest of your systems. It gives your agent 81 Gainsight CS actions (36 reads, 35 writes and 10 that wait for a confirmation) and holds the Gainsight CS credential itself, so the agent never does. It paces Gainsight CS's limits and records every call.

Connect Gainsight CS free See pricing

100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you.

claude mcp add --transport http actionlake https://connect.actionlake.com/mcp

81actionsin one signed file
36readlook, never change
35writecreate and update
10wait for a yesdestructive, confirmed first

Set up

Connect Gainsight CS in three steps.

01
Add actionlake to Claude.
Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us.
https://connect.actionlake.com/mcp
02
Connect Gainsight CS.
API key. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key.
- access_keyGainsight REST API access key
- hostWhere your Gainsight CS lives: your host
```
account { op: "connections.requirements", service: "gainsight_cs" }
# free: exactly what to paste, and what is found for you
```

Make the first call. Check before a write.

Ask in plain words; Claude picks the action. Before anything changes, check validates the call and prices it, for free.

do    { action: "gainsight_cs.object_metadata.list" }# list objects (lite) · read · 1 upstream callcheck { action: "gainsight_cs.companies.create", input: { … } }# free: inputs, permissions, cost and confirmations, nothing sent

Gainsight CS at a glance

Sign-in: API key. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead.
You provide: access_key
Setup fields: host
Limits we pace to: 100 calls a minute, per connection
API covered: Gainsight NXT REST APIs (API & Developer Docs, fetched 2026-10-22), at your Gainsight CS instance's API base URL, which you enter when connecting
Built from: Gainsight CS's documentation, read 22 October 2026support.gainsight.com support.gainsight.com support.gainsight.com
Service file: Version 1.0.0, signed (Ed25519)
Cached reads: 15 of 36 reads, for up to 5 minutes; a write clears what it affects
Shared entities: 4, so ask can line Gainsight CS up with your other systems
Data: Processed and stored in Sydney, Australia. No US region yet

Capabilities

What an AI agent can do in Gainsight CS.

81 actions in 26 areas. Every one carries its effect, so a key can allow the reads and hold the rest.

36readlook, never change
35writecreate and update
10destructivewait for a confirmation

People
11
6 read · 4 write · 1 destructive
Upsert a person · Get bulk async people chunk results · Get bulk async people job status · Get person delete status
Activities
7
2 read · 4 write · 1 destructive
Create a Timeline activity · Query Timeline activities · Create Timeline activities in bulk · List deleted Timeline activities
Relationships
5
1 read · 3 write · 1 destructive
Create Relationship records · Query Relationship records · Update Relationship records · Delete a Relationship record
Success plans
5
2 read · 3 write · 0 destructive
Create a Success Plan · Create a Success Plan with objectives · Fetch Success Plans · Fetch deleted Success Plans
Companies
4
1 read · 2 write · 1 destructive
Insert Company records · Query Company records · Update Company records · Delete a Company record
Company teams
4
1 read · 1 write · 2 destructive
Fetch company team records · Delete company team records in bulk · Delete a company team record · Upsert company team records
Ctas
4
2 read · 2 write · 0 destructive
Fetch CTAs · Create a CTA · Fetch deleted CTAs · Update a CTA
Goal templates
4
1 read · 2 write · 1 destructive
Create goal templates · Fetch goal templates · Update goal templates · Delete goal templates

18 more areas · 37 actions

Object metadata 4
Objects 4
Tasks 4
Users 4
Goal metrics 3
Goals 3
Activity jobs 2
Bulk exports 2
Renewal opportunities 2
Copilot 1
Cta config 1
Dropdown dependencies 1
Dropdowns 1
Goal picklists 1
Playbooks 1
Record delete log 1
Record delete log high volume 1
Success plan config 1

Top actions

The Gainsight CS API, shaped for agents.

The ids your agent types, what each does, and the one name it shares with other systems. 6 of Gainsight CS's 6 action names are shared with at least one other connector, so an agent learns them once.

Action	What it does	Effect	Same name in
`gainsight_cs.companies.create`Insert Company records	Insert Company records.	write	`crm.company.create`142 connectors
`gainsight_cs.users.create`Create users	Create users.	write	`identity.user.create`262 connectors
`gainsight_cs.activities.create`Create a Timeline activity	Create a Timeline activity.	write	`crm.activity.create`20 connectors
`gainsight_cs.tasks.create`Create a CTA task	Create a CTA task.	write	`work.task.create`127 connectors
`gainsight_cs.renewal_opportunities.create`Create renewal opportunities	Create renewal opportunities.	write	`crm.deal.create`43 connectors
`gainsight_cs.people.upsert`Upsert a person	Upsert a person.	write	`crm.contact.upsert`25 connectors
`gainsight_cs.ctas.list`Fetch CTAs	Fetch CTAs.	read	this connector
`gainsight_cs.users.list`Fetch users	Fetch users.	read	this connector
`gainsight_cs.companies.query`Query Company records	Query Company records.	read	this connector
`gainsight_cs.activities.query`Query Timeline activities	Query Timeline activities.	read	this connector
`gainsight_cs.goals.list`Fetch customer goals	Fetch customer goals.	read	this connector
`gainsight_cs.people.delete`Delete people	Delete people.	destructive	this connector

Try it

Prompts to paste into Claude.

Each one names the Gainsight CS actions it will call, so you know what it reads and what it changes before you send it.

Readread
Which Gainsight CS tasks are overdue, and who owns each one?
callsgainsight_cs.ctas.list
Writewrite
Insert Company records in Gainsight CS. Show me exactly what you will send before you save it.
callsgainsight_cs.companies.create

Governance for Gainsight CS

Destructive actions wait for a yes.

10 Gainsight CS actions are destructive. These are all of them:

Delete peoplegainsight_cs.people.delete
Delete a custom object recordgainsight_cs.objects.delete
Delete a Company recordgainsight_cs.companies.delete
Delete Timeline activitiesgainsight_cs.activities.delete
Delete goal metricsgainsight_cs.goal_metrics.delete
Delete a company team recordgainsight_cs.company_teams.delete
Delete a Relationship recordgainsight_cs.relationships.delete
Delete goal templatesgainsight_cs.goal_templates.delete
Delete company team records in bulkgainsight_cs.company_teams.bulk_delete
Abort a Timeline bulk jobgainsight_cs.activity_jobs.abort

A destructive action runs only with confirm: true. Under the human policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after.

dogainsight_cs.people.deleteconfirm_policy: human

Delete people?

intent: the user asked me to delete people

run suspended · waiting for a named person · key gainsight-cs-agent cannot confirm itself

In the console, or from an emailed signed link.

a key for this connector

account {  op: "keys.create", name: "gainsight-cs-agent",  allowed_actions: ["gainsight_cs.*"], cap_calls: 2000,  confirm_policy: "human_for_writes",  approval_rules: [    { match: "gainsight_cs.people.delete", approver: "[email protected]" },    { match: "gainsight_cs.objects.delete", approver: "[email protected]" },    { match: "gainsight_cs.companies.delete", approver: "[email protected]" }  ]}

Illustrative. Scoped to Gainsight CS only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person.

Cost

What Gainsight CS costs on actionlake.

Every Gainsight CS action is one upstream call, the only thing actionlake bills. Searching, check, cost, account and any call Gainsight CS refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

1upstream call per actionall 81 Gainsight CS actions
81actions pageeach page of a long list is one call
15reads can be cacheda cache hit costs nothing
100,000calls a month, freepaid plans from US$49 a month for 250,000

See pricing

Action index

Every Gainsight CS action.

81 actions by area: the id your agent calls, what it does, and its effect.

People11

gainsight_cs.people.bulk_async_chunk_resultsGet bulk async people chunk resultsread
gainsight_cs.people.bulk_async_statusGet bulk async people job statusread
gainsight_cs.people.bulk_upsertUpsert people in bulkwrite
gainsight_cs.people.bulk_upsert_asyncSubmit a bulk async people upsertwrite
gainsight_cs.people.deleteDelete peopledestructive
gainsight_cs.people.delete_statusGet person delete statusread
gainsight_cs.people.getGet a person by GSIDread
gainsight_cs.people.get_by_emailGet a person by emailread
gainsight_cs.people.upsertUpsert a personwrite
gainsight_cs.people.upsert_asyncUpsert a person asynchronouslywrite
gainsight_cs.people.upsert_async_statusGet async person upsert statusread

Activities7

gainsight_cs.activities.bulk_createCreate Timeline activities in bulkwrite
gainsight_cs.activities.bulk_updateUpdate Timeline activities in bulkwrite
gainsight_cs.activities.createCreate a Timeline activitywrite
gainsight_cs.activities.deleteDelete Timeline activitiesdestructive
gainsight_cs.activities.list_deletedList deleted Timeline activitiesread
gainsight_cs.activities.queryQuery Timeline activitiesread
gainsight_cs.activities.updateUpdate a Timeline activitywrite

Relationships5

gainsight_cs.relationships.createCreate Relationship recordswrite
gainsight_cs.relationships.deleteDelete a Relationship recorddestructive
gainsight_cs.relationships.queryQuery Relationship recordsread
gainsight_cs.relationships.updateUpdate Relationship recordswrite
gainsight_cs.relationships.upsertUpsert Relationship recordswrite

Success plans5

gainsight_cs.success_plans.createCreate a Success Planwrite
gainsight_cs.success_plans.create_with_objectivesCreate a Success Plan with objectiveswrite
gainsight_cs.success_plans.listFetch Success Plansread
gainsight_cs.success_plans.list_deletedFetch deleted Success Plansread
gainsight_cs.success_plans.updateUpdate a Success Planwrite

Companies4

gainsight_cs.companies.createInsert Company recordswrite
gainsight_cs.companies.deleteDelete a Company recorddestructive
gainsight_cs.companies.queryQuery Company recordsread
gainsight_cs.companies.updateUpdate Company recordswrite

Company teams4

gainsight_cs.company_teams.bulk_deleteDelete company team records in bulkdestructive
gainsight_cs.company_teams.deleteDelete a company team recorddestructive
gainsight_cs.company_teams.listFetch company team recordsread
gainsight_cs.company_teams.upsertUpsert company team recordswrite

Ctas4

gainsight_cs.ctas.createCreate a CTAwrite
gainsight_cs.ctas.listFetch CTAsread
gainsight_cs.ctas.list_deletedFetch deleted CTAsread
gainsight_cs.ctas.updateUpdate a CTAwrite

Goal templates4

gainsight_cs.goal_templates.createCreate goal templateswrite
gainsight_cs.goal_templates.deleteDelete goal templatesdestructive
gainsight_cs.goal_templates.listFetch goal templatesread
gainsight_cs.goal_templates.updateUpdate goal templateswrite

Object metadata4

gainsight_cs.object_metadata.describeDescribe an objectread
gainsight_cs.object_metadata.describe_manyDescribe several objectsread
gainsight_cs.object_metadata.listList objects (lite)read
gainsight_cs.object_metadata.searchList objects with filters (lite)read

Objects4

gainsight_cs.objects.createInsert custom object recordswrite
gainsight_cs.objects.deleteDelete a custom object recorddestructive
gainsight_cs.objects.queryQuery custom object recordsread
gainsight_cs.objects.updateUpdate custom object recordswrite

Tasks4

gainsight_cs.tasks.createCreate a CTA taskwrite
gainsight_cs.tasks.listList tasks of a CTAread
gainsight_cs.tasks.list_deletedFetch deleted tasksread
gainsight_cs.tasks.updateUpdate a CTA taskwrite

Users4

gainsight_cs.users.createCreate userswrite
gainsight_cs.users.listFetch usersread
gainsight_cs.users.updateUpdate userswrite
gainsight_cs.users.update_statusActivate or deactivate userswrite

Goal metrics3

gainsight_cs.goal_metrics.createCreate goal metricswrite
gainsight_cs.goal_metrics.deleteDelete goal metricsdestructive
gainsight_cs.goal_metrics.updateUpdate goal metricswrite

Goals3

gainsight_cs.goals.createCreate customer goalswrite
gainsight_cs.goals.listFetch customer goalsread
gainsight_cs.goals.updateUpdate customer goalswrite

Activity jobs2

gainsight_cs.activity_jobs.abortAbort a Timeline bulk jobdestructive
gainsight_cs.activity_jobs.statusGet Timeline bulk job statusread

Bulk exports2

gainsight_cs.bulk_exports.statusGet bulk export job statusread
gainsight_cs.bulk_exports.submitSubmit a bulk export jobwrite

Renewal opportunities2

gainsight_cs.renewal_opportunities.createCreate renewal opportunitieswrite
gainsight_cs.renewal_opportunities.updateUpdate renewal opportunitieswrite

Copilot1

gainsight_cs.copilot.chatAsk Gainsight Copilotread

Cta config1

gainsight_cs.cta_config.getGet CTA configurationread

Dropdown dependencies1

gainsight_cs.dropdown_dependencies.listList dropdown dependenciesread

Dropdowns1

gainsight_cs.dropdowns.getGet a dropdown categoryread

Goal picklists1

gainsight_cs.goal_picklists.listGet goal picklistsread

Playbooks1

gainsight_cs.playbooks.listList playbooksread

Record delete log1

gainsight_cs.record_delete_log.queryQuery deleted records (low-volume objects)read

Record delete log high volume1

gainsight_cs.record_delete_log_high_volume.queryQuery deleted records (high-volume objects)read

Success plan config1

gainsight_cs.success_plan_config.getGet Success Plan configurationread

Questions

The Gainsight CS MCP server, answered.

Is there a Gainsight CS MCP server for Claude?

Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 81 Gainsight CS actions across people, activities, relationships and success plans, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by Gainsight CS.

What do I need to connect Gainsight CS?

Gainsight REST API access key. Plus your host. The free call account { op: "connections.requirements", service: "gainsight_cs" } lists exactly what to paste.

Can an AI agent delete or change things in Gainsight CS?

Only if its key allows it, and only with an explicit confirmation. 10 Gainsight CS actions are destructive, including delete people, delete a custom object record and delete a Company record. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it.

Will an AI agent use up my Gainsight CS API limit?

actionlake paces every call to the limits in the Gainsight CS service file: 100 calls a minute per connection. Repeated reads are answered from cache (15 Gainsight CS actions can be), which never reaches Gainsight CS.

What does a Gainsight CS action cost?

One upstream call, the only unit actionlake bills. A list that pages bills one call per page (81 Gainsight CS actions page). Cache hits, searches, dry runs and calls Gainsight CS refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

Which Gainsight CS API does it cover?

The Gainsight NXT REST APIs (API & Developer Docs, fetched 2026-10-22) at your Gainsight CS instance's API base URL, which you enter when connecting. It is built from Gainsight CS's documentation as read on 22 October 2026. 81 actions in 26 areas, each one in the signed service file (version 1.0.0).

Does actionlake keep my Gainsight CS data, and where?

actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your Gainsight CS credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models.

Which AI clients can use it?

Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names.

Give your agent Gainsight CS today.

Connect Gainsight CS free See pricing

Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free.

Gainsight CS MCP server for AI agents.

Connect Gainsight CS in three steps.

Add actionlake to Claude.

Connect Gainsight CS.

Make the first call. Check before a write.

What an AI agent can do in Gainsight CS.

People

Activities

Relationships

Success plans

Companies

Company teams

Ctas

Goal templates