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Dixa MCP server for AI agents.

actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to Dixa and the rest of your systems. It gives your agent 125 Dixa actions (63 reads, 47 writes and 15 that wait for a confirmation) and holds the Dixa credential itself, so the agent never does. It paces Dixa's limits and records every call.

100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you.

claude mcp add --transport http actionlake https://connect.actionlake.com/mcp
the first call
do {  action: "dixa.agents.list",  intent: "check which Dixa account is connected"}# List agents · read · 1 upstream call
  • 125actionsin one signed file
  • 63readlook, never change
  • 47writecreate and update
  • 15wait for a yesdestructive, confirmed first

Set up

Connect Dixa in three steps.

  1. 01

    Add actionlake to Claude.

    Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us.

    https://connect.actionlake.com/mcp
  2. 02

    Connect Dixa.

    Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key.

    • api_tokenDixa API token: in Dixa go to Settings > Integrations > API tokens and add an API token (Dixa API version 1)
    account { op: "connections.requirements", service: "dixa" }
    # free: exactly what to paste, and what is found for you
  3. 03

    Make the first call. Check before a write.

    Ask in plain words; Claude picks the action. Before anything changes, check validates the call and prices it, for free.

    do    { action: "dixa.agents.list" }# list agents · read · 1 upstream callcheck { action: "dixa.agents.create", input: { … } }# free: inputs, permissions, cost and confirmations, nothing sent

Dixa at a glance

Sign-in
Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead.
You provide
api_token
Limits we pace to
10 calls a second, per connection
API covered
Dixa API v1 (OpenAPI 3.0.3) and Dixa Exports API v1dev.dixa.io
Built from
Dixa's documentation, read 23 October 2026docs.dixa.iodocs.dixa.iodocs.dixa.io
Service file
Version 1.0.0, signed (Ed25519)
Cached reads
60 of 63 reads, for up to 5 minutes; a write clears what it affects
Shared entities
6, so ask can line Dixa up with your other systems
Data
Processed and stored in Sydney, Australia. No US region yet

Capabilities

What an AI agent can do in Dixa.

125 actions in 27 areas. Every one carries its effect, so a key can allow the reads and hold the rest.

  • 63readlook, never change
  • 47writecreate and update
  • 15destructivewait for a confirmation
  1. Conversations

    16

    6 read · 9 write · 1 destructive

    Create conversation · Get conversation · Search conversations · Claim conversation

  2. Agents

    13

    5 read · 7 write · 1 destructive

    List agents · Create agent · Get agent · Patch agent

  3. Knowledge articles

    13

    2 read · 8 write · 3 destructive

    Create article · Get article · Update article · Delete article

  4. Endusers

    11

    3 read · 7 write · 1 destructive

    List end users · Create end user · Get end user · Patch end user

  5. Queues

    8

    5 read · 2 write · 1 destructive

    List queues · Create queue · Get queue · List agents

  6. Teams

    8

    4 read · 2 write · 2 destructive

    List teams · Create team · Get team · Delete team

  7. Webhooks

    7

    4 read · 2 write · 1 destructive

    Create Webhook Subscription · List all Webhook Subscriptions · Webhook Subscription Event Logs · Webhook Subscription

  8. Tags

    6

    2 read · 3 write · 1 destructive

    List tags · Create tag · Get tag · Delete tag

19 more areas · 43 actions
  • Business hours schedules 4
  • Conversation ratings 4
  • Conversation tags 4
  • Analytics metrics 3
  • Analytics records 3
  • Conversation messages 3
  • Conversation notes 3
  • Knowledge collections 3
  • Anonymization requests 2
  • Contact endpoints 2
  • Custom attributes 2
  • Knowledge categories 2
  • Templates 2
  • AI agents 1
  • Analytics filters 1
  • Conversation exports 1
  • Conversation flows 1
  • Message exports 1
  • Organization 1

Top actions

The Dixa API, shaped for agents.

The ids your agent types, what each does, and the one name it shares with other systems. 36 of Dixa's 36 action names are shared with at least one other connector, so an agent learns them once.

ActionWhat it doesEffectSame name in
dixa.agents.listList agentsList agents.readidentity.user.list474 connectors
dixa.teams.listList teamsList teams.readidentity.group.list262 connectors
dixa.agents.createCreate agentCreate agent.writeidentity.user.create262 connectors
dixa.teams.createCreate teamCreate team.writeidentity.group.create205 connectors
dixa.endusers.listList end usersList end users.readcrm.contact.list177 connectors
dixa.agents.deleteDelete agentDelete agent.destructiveidentity.user.delete253 connectors
dixa.queues.listList queuesList queues.readservice.queue.list21 connectors
dixa.conversation_exports.listReturns a list of conversations.Returns a list of conversations.readservice.conversation.list19 connectors
dixa.tags.listList tagsList tags.readcrm.tag.list65 connectors
dixa.endusers.createCreate end userCreate end user.writecrm.contact.create161 connectors
dixa.queues.createCreate queueCreate queue.writeservice.queue.create14 connectors
dixa.conversations.createCreate conversationCreate conversation.writeservice.conversation.create13 connectors

Try it

Prompts to paste into Claude.

Each one names the Dixa actions it will call, so you know what it reads and what it changes before you send it.

  1. Readread

    Find the Dixa contacts with no email address, so we can clean them up.

    callsdixa.endusers.list

  2. Writewrite

    Create agent in Dixa. Show me exactly what you will send before you save it.

    callsdixa.agents.create

  3. Across systemsread

    Which contacts are in both Dixa and HaloPSA, and how many are in only one of them?

    callsdixa.endusers.listhalopsa.users.list

Across your systems

Dixa, joined to the rest of your business.

One ask fetches from Dixa and another system, joins the rows on the same customer on our side, and hands your agent the answer, not every row.

  • Which contacts are in both Dixa and HaloPSA, and how many are in only one of them?

    dixa.endusers.list + halopsa.users.list, on crm.contact · HaloPSA

  • Which contacts are in both Dixa and NetSuite, and how many are in only one of them?

    dixa.endusers.list + netsuite.views.contacts, on crm.contact · NetSuite

Also mapped by other connectorsidentity.user 517identity.group 239crm.contact 192crm.tag 47service.queue 14service.conversation 12
ask
ask {  intent: "which contacts are in both Dixa and HaloPSA, and how many are in only one of them",  steps: [    { action: "dixa.endusers.list", as: "people", input: {}, limit: 100, max_pages: 5 },    { action: "halopsa.users.list", as: "people2", input: {}, limit: 100, max_pages: 5 },    { join: {        left: "people",        right: "people2",        on: "crm.contact",        group_by: "people.email",        select: ["people.email", "count(people2.id) as in_halopsa"]    } }  ]}
Example. Run it through check first: it validates the steps and prices them, and it is free.

Governance for Dixa

Destructive actions wait for a yes.

15 Dixa actions are destructive. These are all of them:

  • Delete agentdixa.agents.delete
  • Delete teamdixa.teams.delete
  • Remove membersdixa.teams.remove_agents
  • Delete tagdixa.tags.delete
  • Delete articledixa.knowledge_articles.delete
  • Anonymize end userdixa.endusers.anonymize
  • Remove agentsdixa.queues.remove_members
  • Anonymize conversationdixa.conversations.anonymize
  • Anonymize messagedixa.conversation_messages.anonymize
  • Remove article parentdixa.knowledge_articles.remove_parent
  • Delete article translationdixa.knowledge_articles.delete_translation
  • Delete Webhook Subscriptiondixa.webhooks.delete
  • Delete templatedixa.templates.delete
  • Untag conversationdixa.conversation_tags.remove
  • Anonymize entitydixa.anonymization_requests.create

A destructive action runs only with confirm: true. Under the human policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after.

dodixa.agents.deleteconfirm_policy: human

Delete agent?

intent: the user asked me to delete agent

run suspended · waiting for a named person · key dixa-agent cannot confirm itself
In the console, or from an emailed signed link.
a key for this connector
account {  op: "keys.create", name: "dixa-agent",  allowed_actions: ["dixa.*"], cap_calls: 2000,  confirm_policy: "human_for_writes",  approval_rules: [    { match: "dixa.agents.delete", approver: "[email protected]" },    { match: "dixa.teams.delete", approver: "[email protected]" },    { match: "dixa.teams.remove_agents", approver: "[email protected]" }  ]}
Illustrative. Scoped to Dixa only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person.

Cost

What Dixa costs on actionlake.

Every Dixa action is one upstream call, the only thing actionlake bills. Searching, check, cost, account and any call Dixa refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

  • 1upstream call per actionall 125 Dixa actions
  • 125actions pageeach page of a long list is one call
  • 60reads can be cacheda cache hit costs nothing
  • 100,000calls a month, freepaid plans from US$49 a month for 250,000

See pricing

Action index

Every Dixa action.

125 actions by area: the id your agent calls, what it does, and its effect.

Conversations16
  • dixa.conversations.anonymizeAnonymize conversationdestructive
  • dixa.conversations.claimClaim conversationwrite
  • dixa.conversations.closeClose conversationwrite
  • dixa.conversations.createCreate conversationwrite
  • dixa.conversations.follow_upFollowup conversationwrite
  • dixa.conversations.getGet conversationread
  • dixa.conversations.get_activity_logList activity logread
  • dixa.conversations.importImport conversationwrite
  • dixa.conversations.linkLink a conversation to a parent conversationwrite
  • dixa.conversations.list_activity_logList organization activity logread
  • dixa.conversations.list_linkedList linked conversationsread
  • dixa.conversations.patch_custom_attributesPatch conversation custom attributeswrite
  • dixa.conversations.reopenReopen conversationwrite
  • dixa.conversations.searchSearch conversations with filtersread
  • dixa.conversations.search_textSearch conversationsread
  • dixa.conversations.transfer_to_queueTransfer conversationwrite
Agents13
  • dixa.agents.bulk_createCreate agentswrite
  • dixa.agents.bulk_patchPatch agentswrite
  • dixa.agents.bulk_replaceUpdate agentswrite
  • dixa.agents.createCreate agentwrite
  • dixa.agents.deleteDelete agentdestructive
  • dixa.agents.getGet agentread
  • dixa.agents.get_presenceGet presenceread
  • dixa.agents.listList agentsread
  • dixa.agents.list_presenceList presenceread
  • dixa.agents.list_teamsList teamsread
  • dixa.agents.replaceUpdate agentwrite
  • dixa.agents.set_working_channelUpdates the working channel of an agentwrite
  • dixa.agents.updatePatch agentwrite
Knowledge articles13
  • dixa.knowledge_articles.createCreate articlewrite
  • dixa.knowledge_articles.deleteDelete articledestructive
  • dixa.knowledge_articles.delete_translationDelete article translationdestructive
  • dixa.knowledge_articles.getGet articleread
  • dixa.knowledge_articles.list_translationsGet article translationsread
  • dixa.knowledge_articles.publishPublish articlewrite
  • dixa.knowledge_articles.publish_translationPublish translationwrite
  • dixa.knowledge_articles.remove_parentRemove article parentdestructive
  • dixa.knowledge_articles.set_parentMove articlewrite
  • dixa.knowledge_articles.unpublishUnpublish articlewrite
  • dixa.knowledge_articles.unpublish_translationUnpublish translationwrite
  • dixa.knowledge_articles.updateUpdate articlewrite
  • dixa.knowledge_articles.update_translationsUpdate article translationswrite
Endusers11
  • dixa.endusers.anonymizeAnonymize end userdestructive
  • dixa.endusers.bulk_createCreate end userswrite
  • dixa.endusers.bulk_patchPatch end userswrite
  • dixa.endusers.bulk_replaceUpdate end userswrite
  • dixa.endusers.createCreate end userwrite
  • dixa.endusers.getGet end userread
  • dixa.endusers.listList end usersread
  • dixa.endusers.list_conversationsList end user conversationsread
  • dixa.endusers.patch_custom_attributesPatch end user custom attributeswrite
  • dixa.endusers.replaceUpdate end userwrite
  • dixa.endusers.updatePatch end userwrite
Queues8
  • dixa.queues.add_membersAssign agentswrite
  • dixa.queues.check_availabilityGet queue availabilityread
  • dixa.queues.createCreate queuewrite
  • dixa.queues.getGet queueread
  • dixa.queues.get_conversation_positionGet the position of the conversation in its current queueread
  • dixa.queues.listList queuesread
  • dixa.queues.list_membersList agentsread
  • dixa.queues.remove_membersRemove agentsdestructive
Teams8
  • dixa.teams.add_agentsAdd memberswrite
  • dixa.teams.createCreate teamwrite
  • dixa.teams.deleteDelete teamdestructive
  • dixa.teams.getGet teamread
  • dixa.teams.listList teamsread
  • dixa.teams.list_agentsList membersread
  • dixa.teams.list_presenceList presenceread
  • dixa.teams.remove_agentsRemove membersdestructive
Webhooks7
  • dixa.webhooks.createCreate Webhook Subscriptionwrite
  • dixa.webhooks.deleteDelete Webhook Subscriptiondestructive
  • dixa.webhooks.getWebhook Subscriptionread
  • dixa.webhooks.get_delivery_statusWebhook Subscription Last Delivery Statusesread
  • dixa.webhooks.listList all Webhook Subscriptionsread
  • dixa.webhooks.list_delivery_logsWebhook Subscription Event Logsread
  • dixa.webhooks.updatePatch Webhook Subscriptionwrite
Tags6
  • dixa.tags.activateActivate tagwrite
  • dixa.tags.createCreate tagwrite
  • dixa.tags.deactivateDeactivate tagwrite
  • dixa.tags.deleteDelete tagdestructive
  • dixa.tags.getGet tagread
  • dixa.tags.listList tagsread
Business hours schedules4
  • dixa.business_hours_schedules.get_definitionGet a business hours schedule definition.read
  • dixa.business_hours_schedules.get_statusCheck if a business is openread
  • dixa.business_hours_schedules.listList business hours schedulesread
  • dixa.business_hours_schedules.list_upcomingGet the upcoming business hours schedule.read
Conversation ratings4
  • dixa.conversation_ratings.getList ratingread
  • dixa.conversation_ratings.listList ratings for a conversationread
  • dixa.conversation_ratings.offerCreate conversation rating offerwrite
  • dixa.conversation_ratings.submitCreate conversation rating resultwrite
Conversation tags4
  • dixa.conversation_tags.addTag conversationwrite
  • dixa.conversation_tags.bulk_addBulk tag conversationwrite
  • dixa.conversation_tags.listList tagsread
  • dixa.conversation_tags.removeUntag conversationdestructive
Analytics metrics3
  • dixa.analytics_metrics.getMetric Descriptionread
  • dixa.analytics_metrics.listMetrics Catalogueread
  • dixa.analytics_metrics.queryGet Metric Dataread
Analytics records3
  • dixa.analytics_records.getMetric Record Descriptionread
  • dixa.analytics_records.listMetric Records Catalogueread
  • dixa.analytics_records.queryGet Metric Records Dataread
Conversation messages3
  • dixa.conversation_messages.anonymizeAnonymize messagedestructive
  • dixa.conversation_messages.createAdd messagewrite
  • dixa.conversation_messages.listList messagesread
Conversation notes3
  • dixa.conversation_notes.bulk_createAdd internal noteswrite
  • dixa.conversation_notes.createAdd internal notewrite
  • dixa.conversation_notes.listList internal notesread
Knowledge collections3
  • dixa.knowledge_collections.getGet collectionread
  • dixa.knowledge_collections.get_catalogGet collection catalogread
  • dixa.knowledge_collections.listList collectionsread
Anonymization requests2
  • dixa.anonymization_requests.createAnonymize entitydestructive
  • dixa.anonymization_requests.getGet anonymization statusread
Contact endpoints2
  • dixa.contact_endpoints.getGet contact endpointread
  • dixa.contact_endpoints.listList contact endpointsread
Custom attributes2
  • dixa.custom_attributes.getGet custom attribute definition by idread
  • dixa.custom_attributes.listList custom attributes definitionsread
Knowledge categories2
  • dixa.knowledge_categories.getGet categoryread
  • dixa.knowledge_categories.list_translationsGet category translationsread
Templates2
  • dixa.templates.deleteDelete templatedestructive
  • dixa.templates.listList templatesread
AI agents1
  • dixa.ai_agents.listList AI agentsread
Analytics filters1
  • dixa.analytics_filters.list_valuesFilter valuesread
Conversation exports1
  • dixa.conversation_exports.listReturns a list of conversations.read
Conversation flows1
  • dixa.conversation_flows.listList flowsread
Message exports1
  • dixa.message_exports.listReturns a list of messages.read
Organization1
  • dixa.organization.getGet organization detailsread

Questions

The Dixa MCP server, answered.

Is there a Dixa MCP server for Claude?

Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 125 Dixa actions across conversations, agents, knowledge articles and endusers, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by Dixa.

What do I need to connect Dixa?

Dixa API token: in Dixa go to Settings > Integrations > API tokens and add an API token (Dixa API version 1). The free call account { op: "connections.requirements", service: "dixa" } lists exactly what to paste.

Can an AI agent delete or change things in Dixa?

Only if its key allows it, and only with an explicit confirmation. 15 Dixa actions are destructive, including delete agent, delete team and remove members. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it.

Will an AI agent use up my Dixa API limit?

actionlake paces every call to the limits in the Dixa service file: 10 calls a second per connection. Repeated reads are answered from cache (60 Dixa actions can be), which never reaches Dixa.

What does a Dixa action cost?

One upstream call, the only unit actionlake bills. A list that pages bills one call per page (125 Dixa actions page). Cache hits, searches, dry runs and calls Dixa refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

Which Dixa API does it cover?

The Dixa API v1 (OpenAPI 3.0.3) and Dixa Exports API v1 at dev.dixa.io. It is built from Dixa's documentation as read on 23 October 2026. 125 actions in 27 areas, each one in the signed service file (version 1.0.0).

Can I combine Dixa with my other systems?

Yes. ask joins Dixa to HaloPSA or NetSuite on the same customer and returns the answer rather than every row. Dixa maps crm.contact, which 192 other connectors also map.

Does actionlake keep my Dixa data, and where?

actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your Dixa credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models.

Which AI clients can use it?

Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names.

Give your agent Dixa today.

Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free.