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Tines MCP server for AI agents.

actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to Tines and the rest of your systems. It gives your agent 334 Tines actions (129 reads, 150 writes and 55 that wait for a confirmation) and holds the Tines credential itself, so the agent never does. It paces Tines's limits and records every call.

100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you.

claude mcp add --transport http actionlake https://connect.actionlake.com/mcp
the first call
do {  action: "tines.admin_users.list",  intent: "check which Tines account is connected"}# List users · read · 1 upstream call
  • 334actionsin one signed file
  • 129readlook, never change
  • 150writecreate and update
  • 55wait for a yesdestructive, confirmed first

Set up

Connect Tines in three steps.

  1. 01

    Add actionlake to Claude.

    Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us.

    https://connect.actionlake.com/mcp
  2. 02

    Connect Tines.

    Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key.

    • api_keyTines API key (Settings > API keys): a personal, service, team or tenant owner key
    • hostWhere your Tines lives: your host
    account { op: "connections.requirements", service: "tines" }
    # free: exactly what to paste, and what is found for you
  3. 03

    Make the first call. Check before a write.

    Ask in plain words; Claude picks the action. Before anything changes, check validates the call and prices it, for free.

    do    { action: "tines.admin_users.list" }# list users · read · 1 upstream callcheck { action: "tines.admin_users.create", input: { … } }# free: inputs, permissions, cost and confirmations, nothing sent

Tines at a glance

Sign-in
Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead.
You provide
api_key
Setup fields
host
Limits we pace to
5,000 calls a minute, per connection
API covered
Tines REST API v1/v2 (Stories API + Cases API, OpenAPI 3.0.3), at your Tines instance's API base URL, which you enter when connecting (path /api)
Built from
Tines's documentation, read 22 October 2026tines.comtines.comtines.com
Service file
Version 1.0.0, signed (Ed25519)
Cached reads
127 of 129 reads, for up to 5 minutes; a write clears what it affects
Shared entities
5, so ask can line Tines up with your other systems
Data
Processed and stored in Sydney, Australia. No US region yet

Capabilities

What an AI agent can do in Tines.

334 actions in 77 areas. Every one carries its effect, so a key can allow the reads and hold the rest.

  • 129readlook, never change
  • 150writecreate and update
  • 55destructivewait for a confirmation
  1. Stories

    14

    3 read · 7 write · 4 destructive

    List stories · Create a story · Get a story · Update a story

  2. Actions

    10

    2 read · 4 write · 4 destructive

    List actions · Create an action · Update an action · Get an action

  3. Agents

    10

    2 read · 4 write · 4 destructive

    Create an action · List actions · Run an action · Get an action

  4. Global resources

    10

    2 read · 7 write · 1 destructive

    Create a resource · List resources · Append an element to a resource · Get a resource

  5. Teams

    10

    2 read · 5 write · 3 destructive

    List teams · Create a team · Get a team · Update a team

  6. Case templates

    9

    4 read · 4 write · 1 destructive

    Create a case template · Import a case template · List case templates · Export a case template

  7. Admin sync destinations

    8

    2 read · 5 write · 1 destructive

    Create a sync destination · List sync destinations · Manually sync a sync destination · Manually sync a single story

  8. Admin users

    8

    2 read · 5 write · 1 destructive

    List users · Create a user · Get a user · Update a user

69 more areas · 255 actions
  • Case comments 8
  • Cases 8
  • Admin templates 7
  • Case actions 7
  • Case notes 7
  • Case tasks 7
  • Records 7
  • Story change requests 7
  • Admin action egress control rules 6
  • Admin ip access control rules 6
  • Admin roles 6
  • Annotations 6
  • Apps 6
  • Case blocks 6
  • Case fields 6
  • Case sub statuses 6
  • Case webhooks 6
  • Folders 6
  • Notes 6
  • Record types 6
  • Skills 6
  • Tags 6
  • User credentials 6
  • Case files 5
  • Case metadata 5
  • Run script environments 5
  • Story versions 5
  • Case block elements 4
  • Case input fields 4
  • Case linked cases 4
  • Case records 4
  • Case subscribers 4
  • Dashboards 4
  • License 4
  • Record views 4
  • Records V2 4
  • SMTP 4
  • Case inputs 3
  • Events 3
  • Info 3
  • Story drafts 3
  • Case activities 2
  • Custom certificate authority 2
  • Record types V2 2
  • Reporting 2
  • Scim user group mapping 2
  • Story runs 2
  • Workbench conversations 2
  • Action events 1
  • Action logs 1
  • Admin user signin activities 1
  • Agent events 1
  • Agent logs 1
  • AI providers 1
  • AI usage 1
  • Audit logs 1
  • Case assignees 1
  • Group run events 1
  • Group runs 1
  • Links 1
  • Record artifacts 1
  • Record cases 1
  • Record child record ids 1
  • Record child records 1
  • Story pending actions 1
  • Story run events 1
  • Team members 1
  • Tunnels 1
  • User provisioning 1

Top actions

The Tines API, shaped for agents.

The ids your agent types, what each does, and the one name it shares with other systems. 54 of Tines's 54 action names are shared with at least one other connector, so an agent learns them once.

ActionWhat it doesEffectSame name in
tines.admin_users.listList usersList users.readidentity.user.list474 connectors
tines.teams.listList teamsList teams.readidentity.group.list262 connectors
tines.cases.listList casesList cases.readservice.ticket.list56 connectors
tines.admin_roles.listList rolesList roles.readidentity.role.list184 connectors
tines.admin_users.createCreate a userCreate a user.writeidentity.user.create262 connectors
tines.cases.createCreate a caseCreate a case.writeservice.ticket.create54 connectors
tines.teams.createCreate a teamCreate a team.writeidentity.group.create205 connectors
tines.case_tasks.listList tasksList tasks.readservice.ticket_task.list6 connectors
tines.admin_roles.createCreate a roleCreate a role.writeidentity.role.create105 connectors
tines.admin_users.deleteDelete a userDelete a user.destructiveidentity.user.delete253 connectors
tines.case_tasks.createCreate a taskCreate a task.writeservice.ticket_task.create5 connectors
tines.case_notes.createCreate a noteCreate a note.writeservice.ticket_note.create24 connectors

Try it

Prompts to paste into Claude.

Each one names the Tines actions it will call, so you know what it reads and what it changes before you send it.

  1. Readread

    Which Tines tickets have been open the longest? Show me the ten oldest with their status.

    callstines.cases.list

  2. Writewrite

    Create a user in Tines. Show me exactly what you will send before you save it.

    callstines.admin_users.create

Governance for Tines

Destructive actions wait for a yes.

55 Tines actions are destructive. The first 10:

  • Delete a usertines.admin_users.delete
  • Delete a teamtines.teams.delete
  • Delete a casetines.cases.delete
  • Delete a roletines.admin_roles.delete
  • Delete a tasktines.case_tasks.delete
  • Delete a notetines.case_notes.delete
  • Delete a filetines.case_files.delete
  • Delete a foldertines.folders.delete
  • Delete a storytines.stories.delete
  • Delete a dashboardtines.dashboards.delete

A destructive action runs only with confirm: true. Under the human policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after.

dotines.admin_users.deleteconfirm_policy: human

Delete a user?

intent: the user asked me to delete a user

run suspended · waiting for a named person · key tines-agent cannot confirm itself
In the console, or from an emailed signed link.
a key for this connector
account {  op: "keys.create", name: "tines-agent",  allowed_actions: ["tines.*"], cap_calls: 2000,  confirm_policy: "human_for_writes",  approval_rules: [    { match: "tines.admin_users.delete", approver: "[email protected]" },    { match: "tines.teams.delete", approver: "[email protected]" },    { match: "tines.cases.delete", approver: "[email protected]" }  ]}
Illustrative. Scoped to Tines only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person.

Cost

What Tines costs on actionlake.

Every Tines action is one upstream call, the only thing actionlake bills. Searching, check, cost, account and any call Tines refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

  • 1upstream call per actionall 334 Tines actions
  • 334actions pageeach page of a long list is one call
  • 127reads can be cacheda cache hit costs nothing
  • 100,000calls a month, freepaid plans from US$49 a month for 250,000

See pricing

Action index

Every Tines action.

334 actions by area: the id your agent calls, what it does, and its effect.

Stories14
  • tines.stories.add_ownersAdd a story ownerwrite
  • tines.stories.add_recipientsAdd a story recipientwrite
  • tines.stories.batch_deleteBatch delete storiesdestructive
  • tines.stories.createCreate a storywrite
  • tines.stories.deleteDelete a storydestructive
  • tines.stories.disableDisable a storywrite
  • tines.stories.exportExport a storyread
  • tines.stories.getGet a storyread
  • tines.stories.importImport a storywrite
  • tines.stories.listList storiesread
  • tines.stories.remove_ownersRemove a story ownerdestructive
  • tines.stories.remove_recipientsRemove a story recipientdestructive
  • tines.stories.replaceUpdate a storywrite
  • tines.stories.updateUpdate a storywrite
Actions10
  • tines.actions.clear_memoryClear an action's memorydestructive
  • tines.actions.createCreate an actionwrite
  • tines.actions.deleteDelete an actiondestructive
  • tines.actions.getGet an actionread
  • tines.actions.listList actionsread
  • tines.actions.remove_eventsDelete an action's eventsdestructive
  • tines.actions.remove_logsDelete an action's logsdestructive
  • tines.actions.replaceUpdate an actionwrite
  • tines.actions.runRun an actionwrite
  • tines.actions.updateUpdate an actionwrite
Agents10
  • tines.agents.clear_memoryClear an action's memorydestructive
  • tines.agents.createCreate an actionwrite
  • tines.agents.deleteDelete an actiondestructive
  • tines.agents.getGet an actionread
  • tines.agents.listList actionsread
  • tines.agents.remove_eventsDelete an action's eventsdestructive
  • tines.agents.remove_logsDelete an action's logsdestructive
  • tines.agents.replaceUpdate an actionwrite
  • tines.agents.runRun an actionwrite
  • tines.agents.updateUpdate an actionwrite
Global resources10
  • tines.global_resources.append_elementAppend an element to a resourcewrite
  • tines.global_resources.createCreate a resourcewrite
  • tines.global_resources.deleteDelete a resourcedestructive
  • tines.global_resources.getGet a resourceread
  • tines.global_resources.listList resourcesread
  • tines.global_resources.remove_elementRemove an element from a resourcewrite
  • tines.global_resources.replaceUpdate a resourcewrite
  • tines.global_resources.replace_elementReplace an element in a resourcewrite
  • tines.global_resources.set_lockedLock or unlock a resourcewrite
  • tines.global_resources.updateUpdate a resourcewrite
Teams10
  • tines.teams.createCreate a teamwrite
  • tines.teams.deleteDelete a teamdestructive
  • tines.teams.destroy_static_external_idDestroy a team's static external IDdestructive
  • tines.teams.getGet a teamread
  • tines.teams.invite_memberInvite a team memberwrite
  • tines.teams.listList teamsread
  • tines.teams.remove_memberRemove a team memberdestructive
  • tines.teams.replaceUpdate a teamwrite
  • tines.teams.resend_invitationResend a member invitationwrite
  • tines.teams.updateUpdate a teamwrite
Case templates9
  • tines.case_templates.createCreate a case templatewrite
  • tines.case_templates.deleteDelete a case templatedestructive
  • tines.case_templates.exportExport a case templateread
  • tines.case_templates.getGet a case templateread
  • tines.case_templates.importImport a case templatewrite
  • tines.case_templates.listList case templatesread
  • tines.case_templates.previewPreview a case templateread
  • tines.case_templates.replaceUpdate a case templatewrite
  • tines.case_templates.updateUpdate a case templatewrite
Admin sync destinations8
  • tines.admin_sync_destinations.createCreate a sync destinationwrite
  • tines.admin_sync_destinations.deleteDelete a sync destinationdestructive
  • tines.admin_sync_destinations.getGet a sync destinationread
  • tines.admin_sync_destinations.listList sync destinationsread
  • tines.admin_sync_destinations.manual_syncManually sync a sync destinationwrite
  • tines.admin_sync_destinations.replaceUpdate a sync destinationwrite
  • tines.admin_sync_destinations.sync_storyManually sync a single storywrite
  • tines.admin_sync_destinations.updateUpdate a sync destinationwrite
Admin users8
  • tines.admin_users.createCreate a userwrite
  • tines.admin_users.deleteDelete a userdestructive
  • tines.admin_users.expire_sessionExpire a user's sessionwrite
  • tines.admin_users.getGet a userread
  • tines.admin_users.listList usersread
  • tines.admin_users.replaceUpdate a userwrite
  • tines.admin_users.resend_invitationResend invitationwrite
  • tines.admin_users.updateUpdate a userwrite
Case comments8
  • tines.case_comments.add_reactionAdd a reactionwrite
  • tines.case_comments.createCreate a commentwrite
  • tines.case_comments.deleteDelete a commentdestructive
  • tines.case_comments.getGet a commentread
  • tines.case_comments.listList commentsread
  • tines.case_comments.remove_reactionRemove a reactiondestructive
  • tines.case_comments.replaceUpdate a commentwrite
  • tines.case_comments.updateUpdate a commentwrite
Cases8
  • tines.cases.bulk_update_fieldsBulk update fields across caseswrite
  • tines.cases.createCreate a casewrite
  • tines.cases.deleteDelete a casedestructive
  • tines.cases.getGet a caseread
  • tines.cases.listList casesread
  • tines.cases.replaceUpdate a casewrite
  • tines.cases.updateUpdate a casewrite
  • tines.cases.update_descriptionAppend to case descriptionwrite
Admin templates7
  • tines.admin_templates.createCreate a templatewrite
  • tines.admin_templates.deleteDelete a templatedestructive
  • tines.admin_templates.getGet a templateread
  • tines.admin_templates.listList templatesread
  • tines.admin_templates.moveMove a templatewrite
  • tines.admin_templates.replaceUpdate a templatewrite
  • tines.admin_templates.updateUpdate a templatewrite
Case actions7
  • tines.case_actions.batch_replaceBatch update actionswrite
  • tines.case_actions.createCreate an actionwrite
  • tines.case_actions.deleteDelete an actiondestructive
  • tines.case_actions.getGet an actionread
  • tines.case_actions.listList actionsread
  • tines.case_actions.replaceUpdate an actionwrite
  • tines.case_actions.updateUpdate an actionwrite
Case notes7
  • tines.case_notes.createCreate a notewrite
  • tines.case_notes.deleteDelete a notedestructive
  • tines.case_notes.getGet a noteread
  • tines.case_notes.listList notesread
  • tines.case_notes.replaceUpdate a notewrite
  • tines.case_notes.updateUpdate a notewrite
  • tines.case_notes.update_contentAppend content to a notewrite
Case tasks7
  • tines.case_tasks.batch_createCreate multiple taskswrite
  • tines.case_tasks.createCreate a taskwrite
  • tines.case_tasks.deleteDelete a taskdestructive
  • tines.case_tasks.getGet a taskread
  • tines.case_tasks.listList tasksread
  • tines.case_tasks.replaceUpdate a taskwrite
  • tines.case_tasks.updateUpdate a taskwrite
Records7
  • tines.records.createCreate a recordwrite
  • tines.records.deleteDelete a recorddestructive
  • tines.records.getGet a recordread
  • tines.records.listList recordsread
  • tines.records.queryQuery recordsread
  • tines.records.replaceUpdate a recordwrite
  • tines.records.updateUpdate a recordwrite
Story change requests7
  • tines.story_change_requests.ai_descriptionGenerate a change request descriptionread
  • tines.story_change_requests.approveApprove a change requestwrite
  • tines.story_change_requests.cancelCancel or reject a change requestwrite
  • tines.story_change_requests.createCreate a change requestwrite
  • tines.story_change_requests.promotePromote a change requestwrite
  • tines.story_change_requests.rejectCancel or reject a change requestwrite
  • tines.story_change_requests.viewView a change requestread
Admin action egress control rules6
  • tines.admin_action_egress_control_rules.createCreate an action egress control rulewrite
  • tines.admin_action_egress_control_rules.deleteDelete an action egress control ruledestructive
  • tines.admin_action_egress_control_rules.getGet an action egress control ruleread
  • tines.admin_action_egress_control_rules.listList action egress control rulesread
  • tines.admin_action_egress_control_rules.replaceUpdate an action egress control rulewrite
  • tines.admin_action_egress_control_rules.updateUpdate an action egress control rulewrite
Admin ip access control rules6
  • tines.admin_ip_access_control_rules.createCreate an IP access control rulewrite
  • tines.admin_ip_access_control_rules.deleteDelete an IP access control ruledestructive
  • tines.admin_ip_access_control_rules.getGet an IP access control ruleread
  • tines.admin_ip_access_control_rules.listList IP access control rulesread
  • tines.admin_ip_access_control_rules.replaceUpdate an IP access control rulewrite
  • tines.admin_ip_access_control_rules.updateUpdate an IP access control rulewrite
Admin roles6
  • tines.admin_roles.createCreate a rolewrite
  • tines.admin_roles.deleteDelete a roledestructive
  • tines.admin_roles.getGet a roleread
  • tines.admin_roles.listList rolesread
  • tines.admin_roles.replaceUpdate a rolewrite
  • tines.admin_roles.updateUpdate a rolewrite
Annotations6
  • tines.annotations.createCreate a notewrite
  • tines.annotations.deleteDelete a notedestructive
  • tines.annotations.getGet a noteread
  • tines.annotations.listList notesread
  • tines.annotations.replaceUpdate a notewrite
  • tines.annotations.updateUpdate a notewrite
Apps6
  • tines.apps.createCreate an appwrite
  • tines.apps.deleteDelete an appdestructive
  • tines.apps.getGet an appread
  • tines.apps.listList appsread
  • tines.apps.publishPublish an appwrite
  • tines.apps.replace_filesReplace app fileswrite
Case blocks6
  • tines.case_blocks.createCreate a blockwrite
  • tines.case_blocks.deleteDelete a blockdestructive
  • tines.case_blocks.getGet a blockread
  • tines.case_blocks.listList blocksread
  • tines.case_blocks.replaceUpdate a blockwrite
  • tines.case_blocks.updateUpdate a blockwrite
Case fields6
  • tines.case_fields.createCreate or set a field valuewrite
  • tines.case_fields.deleteDelete a field valuedestructive
  • tines.case_fields.getGet a fieldread
  • tines.case_fields.listList fieldsread
  • tines.case_fields.replaceUpdate a field valuewrite
  • tines.case_fields.updateUpdate a field valuewrite
Case sub statuses6
  • tines.case_sub_statuses.createCreate a case statuswrite
  • tines.case_sub_statuses.deleteDelete a case statusdestructive
  • tines.case_sub_statuses.getGet a case statusread
  • tines.case_sub_statuses.listList case statusesread
  • tines.case_sub_statuses.replaceUpdate a case statuswrite
  • tines.case_sub_statuses.updateUpdate a case statuswrite
Case webhooks6
  • tines.case_webhooks.createCreate a case webhookwrite
  • tines.case_webhooks.deleteDelete a case webhookdestructive
  • tines.case_webhooks.getGet a case webhookread
  • tines.case_webhooks.listList case webhooksread
  • tines.case_webhooks.replaceUpdate a case webhookwrite
  • tines.case_webhooks.updateUpdate a case webhookwrite
Folders6
  • tines.folders.createCreate a folderwrite
  • tines.folders.deleteDelete a folderdestructive
  • tines.folders.getGet a folderread
  • tines.folders.listList foldersread
  • tines.folders.replaceUpdate a folderwrite
  • tines.folders.updateUpdate a folderwrite
Notes6
  • tines.notes.createCreate a notewrite
  • tines.notes.deleteDelete a notedestructive
  • tines.notes.getGet a noteread
  • tines.notes.listList notesread
  • tines.notes.replaceUpdate a notewrite
  • tines.notes.updateUpdate a notewrite
Record types6
  • tines.record_types.createCreate a record typewrite
  • tines.record_types.deleteDelete a record typedestructive
  • tines.record_types.getGet a record typeread
  • tines.record_types.listList record typesread
  • tines.record_types.replaceUpdate a record typewrite
  • tines.record_types.updateUpdate a record typewrite
Skills6
  • tines.skills.createCreate a skillwrite
  • tines.skills.deleteDelete a skilldestructive
  • tines.skills.getGet a skillread
  • tines.skills.listList skillsread
  • tines.skills.replaceUpdate a skillwrite
  • tines.skills.updateUpdate a skillwrite
Tags6
  • tines.tags.createCreate a tagwrite
  • tines.tags.deleteDelete a tagdestructive
  • tines.tags.getGet a tagread
  • tines.tags.listList tagsread
  • tines.tags.replaceUpdate a tagwrite
  • tines.tags.updateUpdate a tagwrite
User credentials6
  • tines.user_credentials.createCreate a credentialwrite
  • tines.user_credentials.deleteDelete a credentialdestructive
  • tines.user_credentials.getGet a credentialread
  • tines.user_credentials.listList credentialsread
  • tines.user_credentials.replaceUpdate a credentialwrite
  • tines.user_credentials.updateUpdate a credentialwrite
Case files5
  • tines.case_files.createAttach a filewrite
  • tines.case_files.deleteDelete a filedestructive
  • tines.case_files.getGet a fileread
  • tines.case_files.infoGet file inforead
  • tines.case_files.listList filesread
Case metadata5
  • tines.case_metadata.createSet metadatawrite
  • tines.case_metadata.deleteDelete metadatadestructive
  • tines.case_metadata.getGet metadata by keyread
  • tines.case_metadata.listList metadataread
  • tines.case_metadata.replaceUpdate metadatawrite
Run script environments5
  • tines.run_script_environments.createCreate a run script environmentwrite
  • tines.run_script_environments.deleteDelete a run script environmentdestructive
  • tines.run_script_environments.direct_upload_urlGenerate a direct upload URLwrite
  • tines.run_script_environments.getGet a run script environmentread
  • tines.run_script_environments.listList run script environmentsread
Story versions5
  • tines.story_versions.createCreate a story versionwrite
  • tines.story_versions.deleteDelete a story versiondestructive
  • tines.story_versions.getGet a story versionread
  • tines.story_versions.listList story versionsread
  • tines.story_versions.restoreUpdate a story versionwrite
Case block elements4
  • tines.case_block_elements.getGet a block elementread
  • tines.case_block_elements.replaceUpdate a block elementwrite
  • tines.case_block_elements.updateUpdate a block elementwrite
  • tines.case_block_elements.update_contentAppend content to a block elementwrite
Case input fields4
  • tines.case_input_fields.deleteDelete a fielddestructive
  • tines.case_input_fields.listList field valuesread
  • tines.case_input_fields.replaceUpdate a fieldwrite
  • tines.case_input_fields.updateUpdate a fieldwrite
Case linked cases4
  • tines.case_linked_cases.batch_createLink multiple caseswrite
  • tines.case_linked_cases.createLink a casewrite
  • tines.case_linked_cases.deleteUnlink a casedestructive
  • tines.case_linked_cases.listList linked casesread
Case records4
  • tines.case_records.createAttach a record to a casewrite
  • tines.case_records.deleteRemove a record from a casedestructive
  • tines.case_records.getGet a recordread
  • tines.case_records.listList recordsread
Case subscribers4
  • tines.case_subscribers.batch_createSubscribe multiple userswrite
  • tines.case_subscribers.createSubscribe a userwrite
  • tines.case_subscribers.deleteUnsubscribe a userdestructive
  • tines.case_subscribers.listList subscribersread
Dashboards4
  • tines.dashboards.deleteDelete a dashboarddestructive
  • tines.dashboards.exportExport a dashboardread
  • tines.dashboards.importImport a dashboardwrite
  • tines.dashboards.listList dashboardsread
License4
  • tines.license.createCreate licensewrite
  • tines.license.getGet licenseread
  • tines.license.replaceUpdate licensewrite
  • tines.license.updateUpdate licensewrite
Record views4
  • tines.record_views.deleteDelete a record viewdestructive
  • tines.record_views.exportExport a record viewread
  • tines.record_views.importImport a record viewwrite
  • tines.record_views.listList record viewsread
Records V24
  • tines.records_v2.aggregateAggregate recordsread
  • tines.records_v2.getGet a recordread
  • tines.records_v2.get_fieldGet a record fieldread
  • tines.records_v2.searchSearch recordsread
SMTP4
  • tines.smtp.deleteDelete SMTP configurationdestructive
  • tines.smtp.getGet SMTP configurationread
  • tines.smtp.replaceUpdate SMTP configurationwrite
  • tines.smtp.updateUpdate SMTP configurationwrite
Case inputs3
  • tines.case_inputs.createCreate a fieldwrite
  • tines.case_inputs.getGet a fieldread
  • tines.case_inputs.listList fieldsread
Events3
  • tines.events.getGet an eventread
  • tines.events.listList eventsread
  • tines.events.reemitRe-emit an eventwrite
Info3
  • tines.info.getGet tenant stack informationread
  • tines.info.web_statsGet web server statisticsread
  • tines.info.worker_statsGet worker statisticsread
Story drafts3
  • tines.story_drafts.createCreate a draftwrite
  • tines.story_drafts.deleteDelete a draftdestructive
  • tines.story_drafts.listList draftsread
Case activities2
  • tines.case_activities.getGet an activityread
  • tines.case_activities.listList activitiesread
Custom certificate authority2
  • tines.custom_certificate_authority.replaceSet the custom certificate authoritywrite
  • tines.custom_certificate_authority.updateSet the custom certificate authoritywrite
Record types V22
  • tines.record_types_v2.getGet a record typeread
  • tines.record_types_v2.listList record typesread
Reporting2
  • tines.reporting.flow_usageGet flow usage by teamread
  • tines.reporting.time_savedList time saved metricsread
Scim user group mapping2
  • tines.scim_user_group_mapping.getGet the SCIM user group mappingread
  • tines.scim_user_group_mapping.updateUpdate the SCIM user group mappingwrite
Story runs2
  • tines.story_runs.listList story runsread
  • tines.story_runs.summaryGet story run summaryread
Workbench conversations2
  • tines.workbench_conversations.getGet a Workbench conversationread
  • tines.workbench_conversations.listList Workbench conversationsread
Action events1
  • tines.action_events.listList eventsread
Action logs1
  • tines.action_logs.listList an action's logsread
Admin user signin activities1
  • tines.admin_user_signin_activities.listGet a user's sign-in activitiesread
Agent events1
  • tines.agent_events.listList eventsread
Agent logs1
  • tines.agent_logs.listList an action's logsread
AI providers1
  • tines.ai_providers.listList AI providersread
AI usage1
  • tines.ai_usage.getGet AI usageread
Audit logs1
  • tines.audit_logs.listList audit logsread
Case assignees1
  • tines.case_assignees.listList assigneesread
Group run events1
  • tines.group_run_events.listList group run eventsread
Group runs1
  • tines.group_runs.listList group runsread
Links1
  • tines.links.deleteDelete linksdestructive
Record artifacts1
  • tines.record_artifacts.getGet a record artifactread
Record cases1
  • tines.record_cases.listList a record's casesread
Record child record ids1
  • tines.record_child_record_ids.listList a record's child record IDsread
Record child records1
  • tines.record_child_records.listList a record's child recordsread
Story pending actions1
  • tines.story_pending_actions.listList pending actionsread
Story run events1
  • tines.story_run_events.listList story run eventsread
Team members1
  • tines.team_members.listList team membersread
Tunnels1
  • tines.tunnels.healthRetrieve tunnel healthread
User provisioning1
  • tines.user_provisioning.mapUpdate the user provisioning mappingwrite

Questions

The Tines MCP server, answered.

Is there a Tines MCP server for Claude?

Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 334 Tines actions across stories, actions, agents and global resources, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by Tines.

What do I need to connect Tines?

Tines API key (Settings > API keys): a personal, service, team or tenant owner key. Plus your host. The free call account { op: "connections.requirements", service: "tines" } lists exactly what to paste.

Can an AI agent delete or change things in Tines?

Only if its key allows it, and only with an explicit confirmation. 55 Tines actions are destructive, including delete a user, delete a team and delete a case. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it.

Will an AI agent use up my Tines API limit?

actionlake paces every call to the limits in the Tines service file: 5,000 calls a minute per connection. Repeated reads are answered from cache (127 Tines actions can be), which never reaches Tines.

What does a Tines action cost?

One upstream call, the only unit actionlake bills. A list that pages bills one call per page (334 Tines actions page). Cache hits, searches, dry runs and calls Tines refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

Which Tines API does it cover?

The Tines REST API v1/v2 (Stories API + Cases API, OpenAPI 3.0.3) at your Tines instance's API base URL, which you enter when connecting (path /api). It is built from Tines's documentation as read on 22 October 2026. 334 actions in 77 areas, each one in the signed service file (version 1.0.0).

Does actionlake keep my Tines data, and where?

actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your Tines credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models.

Which AI clients can use it?

Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names.

Give your agent Tines today.

Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free.