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Connectors · Observability & analytics

Pendo MCP server for AI agents.

actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to Pendo and the rest of your systems. It gives your agent 61 Pendo actions (36 reads, 17 writes and 8 that wait for a confirmation) and holds the Pendo credential itself, so the agent never does. It paces Pendo's limits and records every call.

100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you.

claude mcp add --transport http actionlake https://connect.actionlake.com/mcp
the first call
do {  action: "pendo.segments.list",  intent: "check which Pendo account is connected"}# List shared segments · read · 1 upstream call
  • 61actionsin one signed file
  • 36readlook, never change
  • 17writecreate and update
  • 8wait for a yesdestructive, confirmed first

Set up

Connect Pendo in three steps.

  1. 01

    Add actionlake to Claude.

    Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us.

    https://connect.actionlake.com/mcp
  2. 02

    Connect Pendo.

    API key. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key.

    • integration_keyPendo integration key
    • hostWhere your Pendo lives: your host
    account { op: "connections.requirements", service: "pendo" }
    # free: exactly what to paste, and what is found for you
  3. 03

    Make the first call. Check before a write.

    Ask in plain words; Claude picks the action. Before anything changes, check validates the call and prices it, for free.

    do    { action: "pendo.segments.list" }# list shared segments · read · 1 upstream callcheck { action: "pendo.segments.create_visitor_segment", input: { … } }# free: inputs, permissions, cost and confirmations, nothing sent

Pendo at a glance

Sign-in
API key. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead.
You provide
integration_key
Setup fields
host
Limits we pace to
10 calls a second, per connection
API covered
Pendo Engage API v1 (Postman collection 16265887), at your Pendo instance's API base URL, which you enter when connecting
Built from
Pendo's documentation, read 23 October 2026engageapi.pendo.io
Service file
Version 1.0.0, signed (Ed25519)
Cached reads
35 of 36 reads, for up to 5 minutes; a write clears what it affects
Shared entities
2, so ask can line Pendo up with your other systems
Data
Processed and stored in Sydney, Australia. No US region yet

Capabilities

What an AI agent can do in Pendo.

61 actions in 16 areas. Every one carries its effect, so a key can allow the reads and hold the rest.

  • 36readlook, never change
  • 17writecreate and update
  • 8destructivewait for a confirmation
  1. Segments

    12

    4 read · 6 write · 2 destructive

    List shared segments · Create a visitor segment from a list · Get a segment · Update a segment

  2. Guides

    10

    4 read · 4 write · 2 destructive

    List Guides · Get Guides by ID · Get a Guide's change history · Get the guide order

  3. Metadata

    10

    4 read · 5 write · 1 destructive

    Create or undelete metadata fields · Delete a metadata field · List dependencies of all metadata fields · Set metadata values for many visitors or accounts

  4. Bulk deletions

    4

    2 read · 0 write · 2 destructive

    List outstanding bulk deletion requests · Get a bulk deletion request · Bulk delete accounts (GDPR/CCPA) · Bulk delete visitors (GDPR/CCPA)

  5. Feedback

    4

    1 read · 2 write · 1 destructive

    Create feedback · Get feedback options · Update feedback · Delete feedback items

  6. Servers

    3

    3 read · 0 write · 0 destructive

    List servers · List excluded or staging servers · Get a server by name

  7. Visitors

    3

    3 read · 0 write · 0 destructive

    Get a Visitor · Get a Visitor by base64-encoded ID · Get a Visitor's activity history

  8. Accounts

    2

    2 read · 0 write · 0 destructive

    Get an Account · Get an Account by base64-encoded ID

8 more areas · 13 actions
  • Exclude list 2
  • Features 2
  • Pages 2
  • Reports 2
  • Track types 2
  • Aggregation 1
  • Surveys 1
  • Token 1

Top actions

The Pendo API, shaped for agents.

The ids your agent types, what each does, and the one name it shares with other systems. 14 of Pendo's 16 action names are shared with at least one other connector, so an agent learns them once.

ActionWhat it doesEffectSame name in
pendo.reports.listList public reportsList public reports.readanalytics.report.list37 connectors
pendo.segments.listList shared segmentsList shared segments.readanalytics.segment.list17 connectors
pendo.aggregation.runRun an aggregation queryRun an aggregation query.readanalytics.query_result.query2 connectors
pendo.visitors.getGet a VisitorGet a Visitor.readanalytics.profile.get4 connectors
pendo.track_types.listList Track TypesList Track Types.readanalytics.tracked_event.list10 connectors
pendo.segments.create_visitor_segmentCreate a visitor segment from a listCreate a visitor segment from a list.writeanalytics.segment.create10 connectors
pendo.features.listList FeaturesList Features.readthis connector
pendo.segments.updateUpdate a segmentUpdate a segment.writeanalytics.segment.update10 connectors
pendo.segments.deleteDelete a segmentDelete a segment.destructiveanalytics.segment.delete10 connectors
pendo.track_types.getGet a Track TypeGet a Track Type.readanalytics.tracked_event.get5 connectors
pendo.metadata.create_fieldsCreate or undelete metadata fieldsCreate or undelete metadata fields.writeplatform.custom_field.create46 connectors
pendo.pages.listList PagesList Pages.readthis connector

Try it

Prompts to paste into Claude.

Each one names the Pendo actions it will call, so you know what it reads and what it changes before you send it.

  1. Readread

    List shared segments in Pendo and tell me what stands out.

    callspendo.segments.list

  2. Writewrite

    Create a visitor segment from a list in Pendo. Show me exactly what you will send before you save it.

    callspendo.segments.create_visitor_segment

Governance for Pendo

Destructive actions wait for a yes.

8 Pendo actions are destructive. These are all of them:

  • Delete a segmentpendo.segments.delete
  • Remove a visitor from a segmentpendo.segments.remove_visitor
  • Delete a metadata fieldpendo.metadata.delete_field
  • Delete feedback itemspendo.feedback.delete
  • Reset a staged Guidependo.guides.reset_staged
  • Reset all staged Guidespendo.guides.reset_all_staged
  • Bulk delete accounts (GDPR/CCPA)pendo.bulk_deletions.delete_accounts
  • Bulk delete visitors (GDPR/CCPA)pendo.bulk_deletions.delete_visitors

A destructive action runs only with confirm: true. Under the human policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after.

dopendo.segments.deleteconfirm_policy: human

Delete a segment?

intent: the user asked me to delete a segment

run suspended · waiting for a named person · key pendo-agent cannot confirm itself
In the console, or from an emailed signed link.
a key for this connector
account {  op: "keys.create", name: "pendo-agent",  allowed_actions: ["pendo.*"], cap_calls: 2000,  confirm_policy: "human_for_writes",  approval_rules: [    { match: "pendo.segments.delete", approver: "[email protected]" },    { match: "pendo.segments.remove_visitor", approver: "[email protected]" },    { match: "pendo.metadata.delete_field", approver: "[email protected]" }  ]}
Illustrative. Scoped to Pendo only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person.

Cost

What Pendo costs on actionlake.

Every Pendo action is one upstream call, the only thing actionlake bills. Searching, check, cost, account and any call Pendo refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

  • 1upstream call per actionall 61 Pendo actions
  • 61actions pageeach page of a long list is one call
  • 35reads can be cacheda cache hit costs nothing
  • 100,000calls a month, freepaid plans from US$49 a month for 250,000

See pricing

Action index

Every Pendo action.

61 actions by area: the id your agent calls, what it does, and its effect.

Segments12
  • pendo.segments.add_visitorAdd a visitor to a segmentwrite
  • pendo.segments.create_account_segmentCreate an account segment from a listwrite
  • pendo.segments.create_visitor_segmentCreate a visitor segment from a listwrite
  • pendo.segments.deleteDelete a segmentdestructive
  • pendo.segments.getGet a segmentread
  • pendo.segments.get_statusGet segment processing statusread
  • pendo.segments.get_visitor_export_statusGet a segment visitor export's statusread
  • pendo.segments.listList shared segmentsread
  • pendo.segments.patch_visitorsAdd or remove a batch of visitors in a segmentwrite
  • pendo.segments.remove_visitorRemove a visitor from a segmentdestructive
  • pendo.segments.start_visitor_exportStart an export of a segment's visitorswrite
  • pendo.segments.updateUpdate a segmentwrite
Guides10
  • pendo.guides.getGet Guides by IDread
  • pendo.guides.get_historyGet a Guide's change historyread
  • pendo.guides.get_orderGet the guide orderread
  • pendo.guides.listList Guidesread
  • pendo.guides.reset_all_for_visitorReset all Guides' seen records for a visitorwrite
  • pendo.guides.reset_all_stagedReset all staged Guidesdestructive
  • pendo.guides.reset_for_visitorReset a Guide's seen records for a visitorwrite
  • pendo.guides.reset_stagedReset a staged Guidedestructive
  • pendo.guides.set_segmentChange a Guide's segmentwrite
  • pendo.guides.set_stateChange a Guide's statewrite
Metadata10
  • pendo.metadata.bulk_set_valuesSet metadata values for many visitors or accountswrite
  • pendo.metadata.create_fieldsCreate or undelete metadata fieldswrite
  • pendo.metadata.delete_fieldDelete a metadata fielddestructive
  • pendo.metadata.get_field_dependenciesGet dependencies of a metadata fieldread
  • pendo.metadata.get_schemaGet a metadata schemaread
  • pendo.metadata.get_valueGet a metadata field valueread
  • pendo.metadata.list_dependenciesList dependencies of all metadata fieldsread
  • pendo.metadata.set_do_not_processSet Do Not Process for a visitor or accountwrite
  • pendo.metadata.set_guide_opt_outOpt a visitor or account out of guideswrite
  • pendo.metadata.set_valueSet a metadata field valuewrite
Bulk deletions4
  • pendo.bulk_deletions.delete_accountsBulk delete accounts (GDPR/CCPA)destructive
  • pendo.bulk_deletions.delete_visitorsBulk delete visitors (GDPR/CCPA)destructive
  • pendo.bulk_deletions.getGet a bulk deletion requestread
  • pendo.bulk_deletions.listList outstanding bulk deletion requestsread
Feedback4
  • pendo.feedback.createCreate feedbackwrite
  • pendo.feedback.deleteDelete feedback itemsdestructive
  • pendo.feedback.get_optionsGet feedback optionsread
  • pendo.feedback.updateUpdate feedbackwrite
Servers3
  • pendo.servers.getGet a server by nameread
  • pendo.servers.listList serversread
  • pendo.servers.list_by_flagList excluded or staging serversread
Visitors3
  • pendo.visitors.getGet a Visitorread
  • pendo.visitors.get_by_base64_idGet a Visitor by base64-encoded IDread
  • pendo.visitors.get_historyGet a Visitor's activity historyread
Accounts2
  • pendo.accounts.getGet an Accountread
  • pendo.accounts.get_by_base64_idGet an Account by base64-encoded IDread
Exclude list2
  • pendo.exclude_list.listList excluded itemsread
  • pendo.exclude_list.list_by_typeList excluded items of one typeread
Features2
  • pendo.features.getGet Features by IDread
  • pendo.features.listList Featuresread
Pages2
  • pendo.pages.getGet Pages by IDread
  • pendo.pages.listList Pagesread
Reports2
  • pendo.reports.get_resultsGet a report's resultsread
  • pendo.reports.listList public reportsread
Track types2
  • pendo.track_types.getGet a Track Typeread
  • pendo.track_types.listList Track Typesread
Aggregation1
  • pendo.aggregation.runRun an aggregation queryread
Surveys1
  • pendo.surveys.list_responsesList Sentiment survey responsesread
Token1
  • pendo.token.verifyVerify the integration keyread

Questions

The Pendo MCP server, answered.

Is there a Pendo MCP server for Claude?

Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 61 Pendo actions across segments, guides, metadata and bulk deletions, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by Pendo.

What do I need to connect Pendo?

Pendo integration key. Plus your host. The free call account { op: "connections.requirements", service: "pendo" } lists exactly what to paste.

Can an AI agent delete or change things in Pendo?

Only if its key allows it, and only with an explicit confirmation. 8 Pendo actions are destructive, including delete a segment, remove a visitor from a segment and delete a metadata field. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it.

Will an AI agent use up my Pendo API limit?

actionlake paces every call to the limits in the Pendo service file: 10 calls a second per connection. Repeated reads are answered from cache (35 Pendo actions can be), which never reaches Pendo.

What does a Pendo action cost?

One upstream call, the only unit actionlake bills. A list that pages bills one call per page (61 Pendo actions page). Cache hits, searches, dry runs and calls Pendo refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.

Which Pendo API does it cover?

The Pendo Engage API v1 (Postman collection 16265887) at your Pendo instance's API base URL, which you enter when connecting. It is built from Pendo's documentation as read on 23 October 2026. 61 actions in 16 areas, each one in the signed service file (version 1.0.0).

Does actionlake keep my Pendo data, and where?

actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your Pendo credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models.

Which AI clients can use it?

Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names.

Give your agent Pendo today.

Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free.