Connectors · MSP & PSA
MSP360 Managed Backup MCP server for AI agents.
actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to MSP360 Managed Backup and the rest of your systems. It gives your agent 66 MSP360 Managed Backup actions (29 reads, 24 writes and 13 that wait for a confirmation) and holds the MSP360 Managed Backup credential itself, so the agent never does. It paces MSP360 Managed Backup's limits and records every call.
100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you.
claude mcp add --transport http actionlake https://connect.actionlake.com/mcpdo { action: "msp360_managed_backup.users.list", intent: "check which MSP360 Managed Backup account is connected"}# List backup users · read · 1 upstream call- 66actionsin one signed file
- 29readlook, never change
- 24writecreate and update
- 13wait for a yesdestructive, confirmed first
Set up
Connect MSP360 Managed Backup in three steps.
- 01
Add actionlake to Claude.
Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us.
https://connect.actionlake.com/mcp - 02
Connect MSP360 Managed Backup.
Session login. actionlake opens the session and renews it when it expires. actionlake stores what you paste write-only, sealed under your tenant's key.
usernameMSP360 API login: generated by the main administrator under Settings > General > API in the Managed Backup console…passwordMSP360 API password, generated with the API login
account { op: "connections.requirements", service: "msp360_managed_backup" } # free: exactly what to paste, and what is found for you - 03
Make the first call. Check before a write.
Ask in plain words; Claude picks the action. Before anything changes,
checkvalidates the call and prices it, for free.do { action: "msp360_managed_backup.users.list" }# list backup users · read · 1 upstream callcheck { action: "msp360_managed_backup.users.create", input: { … } }# free: inputs, permissions, cost and confirmations, nothing sent
MSP360 Managed Backup at a glance
- Sign-in
- Session login. actionlake opens the session and renews it when it expires.
- You provide
usernamepassword- Limits we pace to
- 60 calls a minute, per connection
- API covered
- MBS API 2.0 (MBSAPI2.0 v2, Swagger 2.0)
api.mspbackups.com - Built from
- MSP360 Managed Backup's documentation, read 23 October 2026api.mspbackups.comapi.mspbackups.comhelp.mspbackups.com
- Service file
- Version 1.0.0, signed (Ed25519)
- Cached reads
- 29 of 29 reads, for up to an hour; a write clears what it affects
- Shared entities
- 3, so ask can line MSP360 Managed Backup up with your other systems
- Data
- Processed and stored in Sydney, Australia. No US region yet
Capabilities
What an AI agent can do in MSP360 Managed Backup.
66 actions in 12 areas. Every one carries its effect, so a key can allow the reads and hold the rest.
- 29readlook, never change
- 24writecreate and update
- 13destructivewait for a confirmation
Computers
169 read · 4 write · 3 destructive
List managed computers · Get a managed computer · List a computer's disks · List a computer's plan history
Users
93 read · 3 write · 3 destructive
List backup users · Create a backup user · Get a backup user · Update a backup user
Accounts
82 read · 5 write · 1 destructive
Add a storage account · List storage accounts · Add an existing bucket as a destination to a storage account · Create a new destination in a storage account
Administrators
52 read · 1 write · 2 destructive
Create an administrator · List administrators · Get an administrator · Update an administrator
Companies
52 read · 2 write · 1 destructive
List companies · Create a company · Get a company · Update a company
Licenses
52 read · 2 write · 1 destructive
List licenses · Get a license · Grant a license to a user · Release a license from a user
Packages
52 read · 2 write · 1 destructive
List packages · Create a package · Get a package · Update a package
Destinations
41 read · 2 write · 1 destructive
Add a backup destination to a user · List a user's backup destinations by email · Change a user's backup destination · Remove a backup destination from a user
4 more areas · 9 actions
- Billing 3
- Builds 3
- Monitoring 2
- Apps 1
Top actions
The MSP360 Managed Backup API, shaped for agents.
The ids your agent types, what each does, and the one name it shares with other systems. 14 of MSP360 Managed Backup's 14 action names are shared with at least one other connector, so an agent learns them once.
| Action | What it does | Effect | Same name in |
|---|---|---|---|
msp360_managed_backup.users.listList backup users | Retrieves a list of users. | read | identity.user.list474 connectors |
msp360_managed_backup.companies.listList companies | Retrieves a list of companies. | read | crm.company.list162 connectors |
msp360_managed_backup.users.createCreate a backup user | Creates a new user. | write | identity.user.create262 connectors |
msp360_managed_backup.users.updateUpdate a backup user | Changes user properties. | write | identity.user.update280 connectors |
msp360_managed_backup.users.deleteDelete a backup user and all backup data | Deletes the user account metadata along with the backup data by the specified user ID. | destructive | identity.user.delete253 connectors |
msp360_managed_backup.companies.createCreate a company | Creates a new company. | write | crm.company.create142 connectors |
msp360_managed_backup.computers.listList managed computers | Retrieves a list of managed computers (endpoints) by provided parameters. | read | device.endpoint.list65 connectors |
msp360_managed_backup.licenses.listList licenses | Retrieves a list of available licenses. | read | identity.license.list10 connectors |
msp360_managed_backup.computers.getGet a managed computer | Retrieves computer info by the specified computer HID. | read | device.endpoint.get57 connectors |
msp360_managed_backup.licenses.getGet a license | Retrieves licenses by the specified license ID. | read | identity.license.get9 connectors |
msp360_managed_backup.monitoring.listList latest plan run status for all endpoints | Retrieves status data for the latest plan runs on all endpoints (all users). | read | this connector |
msp360_managed_backup.packages.listList packages | Retrieves a list of available packages. | read | this connector |
Try it
Prompts to paste into Claude.
Each one names the MSP360 Managed Backup actions it will call, so you know what it reads and what it changes before you send it.
- Readread
Which MSP360 Managed Backup devices have not checked in for a week?
calls
msp360_managed_backup.monitoring.list - Writewrite
Create a backup user in MSP360 Managed Backup. Show me exactly what you will send before you save it.
calls
msp360_managed_backup.users.create - Across systemsread
Which MSP360 Managed Backup companies have invoices in NetSuite, and how many each?
calls
msp360_managed_backup.companies.listnetsuite.views.invoices
Across your systems
MSP360 Managed Backup, joined to the rest of your business.
One ask fetches from MSP360 Managed Backup and another system, joins the rows on the same customer on our side, and hands your agent the answer, not every row.
Which MSP360 Managed Backup companies have invoices in NetSuite, and how many each?
msp360_managed_backup.companies.list+netsuite.views.invoices, oncrm.company· NetSuiteWhich MSP360 Managed Backup companies have tickets in HubSpot CRM, and how many each?
msp360_managed_backup.companies.list+hubspot_crm.tickets.list, oncrm.company· HubSpot CRM
identity.user 517crm.company 227device.endpoint 69ask { intent: "which MSP360 Managed Backup companies have invoices in NetSuite, and how many each", steps: [ { action: "msp360_managed_backup.companies.list", as: "co", input: {}, limit: 100, max_pages: 5 }, { action: "netsuite.views.invoices", as: "inv", input: {}, limit: 100, max_pages: 5 }, { join: { left: "co", right: "inv", on: "crm.company", group_by: "co.name", select: ["co.name", "count(inv.id) as invoices"] } } ]}Governance for MSP360 Managed Backup
Destructive actions wait for a yes.
13 MSP360 Managed Backup actions are destructive. These are all of them:
- Delete a backup user and all backup data
msp360_managed_backup.users.delete - Delete a company
msp360_managed_backup.companies.delete - Create an administrator
msp360_managed_backup.administrators.create - Revoke a license (release its computer binding)
msp360_managed_backup.licenses.revoke - Delete a package
msp360_managed_backup.packages.delete - Remove a backup destination from a user
msp360_managed_backup.destinations.delete - Delete an administrator
msp360_managed_backup.administrators.delete - Delete a backup user but keep backup data
msp360_managed_backup.users.account.delete - Delete a plan and its backup data
msp360_managed_backup.computers.plans.delete - Delete a user's computers and their backup data
msp360_managed_backup.users.computers.delete - Remove a destination from a storage account
msp360_managed_backup.accounts.destinations.remove - Remove a computer's authorization
msp360_managed_backup.computers.authorization.delete - Stop a running plan
msp360_managed_backup.computers.plans.stop
A destructive action runs only with confirm: true. Under the human policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after.
Delete a backup user and all backup data?
intent: the user asked me to delete a backup user and all backup data
account { op: "keys.create", name: "msp360-managed-backup-agent", allowed_actions: ["msp360_managed_backup.*"], cap_calls: 2000, confirm_policy: "human_for_writes", approval_rules: [ { match: "msp360_managed_backup.users.delete", approver: "[email protected]" }, { match: "msp360_managed_backup.companies.delete", approver: "[email protected]" }, { match: "msp360_managed_backup.administrators.create", approver: "[email protected]" } ]}Cost
What MSP360 Managed Backup costs on actionlake.
Every MSP360 Managed Backup action is one upstream call, the only thing actionlake bills. Searching, check, cost, account and any call MSP360 Managed Backup refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.
- 1upstream call per actionall 66 MSP360 Managed Backup actions
- 66actions pageeach page of a long list is one call
- 29reads can be cacheda cache hit costs nothing
- 100,000calls a month, freepaid plans from US$49 a month for 250,000
Action index
Every MSP360 Managed Backup action.
66 actions by area: the id your agent calls, what it does, and its effect.
Computers16
msp360_managed_backup.computers.authorization.deleteRemove a computer's authorizationdestructivemsp360_managed_backup.computers.authorization.upsertAuthorize an online computerwritemsp360_managed_backup.computers.disks.listList a computer's disksreadmsp360_managed_backup.computers.getGet a managed computerreadmsp360_managed_backup.computers.history.listList a computer's plan historyreadmsp360_managed_backup.computers.listList managed computersreadmsp360_managed_backup.computers.plans.createCreate a plan on a computerwritemsp360_managed_backup.computers.plans.deleteDelete a plan and its backup datadestructivemsp360_managed_backup.computers.plans.getGet a computer's planreadmsp360_managed_backup.computers.plans.history.getList a plan's run historyreadmsp360_managed_backup.computers.plans.history.listList a company's backup historyreadmsp360_managed_backup.computers.plans.info.getGet a plan's run inforeadmsp360_managed_backup.computers.plans.listList a computer's backup and restore plansreadmsp360_managed_backup.computers.plans.startStart a planwritemsp360_managed_backup.computers.plans.stopStop a running plandestructivemsp360_managed_backup.computers.plans.updateUpdate a computer's planwrite
Users9
msp360_managed_backup.users.account.deleteDelete a backup user but keep backup datadestructivemsp360_managed_backup.users.authenticateVerify a backup user's email and passwordwritemsp360_managed_backup.users.computers.deleteDelete a user's computers and their backup datadestructivemsp360_managed_backup.users.computers.listList a user's computersreadmsp360_managed_backup.users.createCreate a backup userwritemsp360_managed_backup.users.deleteDelete a backup user and all backup datadestructivemsp360_managed_backup.users.getGet a backup userreadmsp360_managed_backup.users.listList backup usersreadmsp360_managed_backup.users.updateUpdate a backup userwrite
Accounts8
msp360_managed_backup.accounts.createAdd a storage accountwritemsp360_managed_backup.accounts.destinations.addAdd an existing bucket as a destination to a storage accountwritemsp360_managed_backup.accounts.destinations.createCreate a new destination in a storage accountwritemsp360_managed_backup.accounts.destinations.removeRemove a destination from a storage accountdestructivemsp360_managed_backup.accounts.destinations.updateUpdate a storage account destinationwritemsp360_managed_backup.accounts.getGet a storage accountreadmsp360_managed_backup.accounts.listList storage accountsreadmsp360_managed_backup.accounts.updateUpdate a storage accountwrite
Administrators5
msp360_managed_backup.administrators.createCreate an administratordestructivemsp360_managed_backup.administrators.deleteDelete an administratordestructivemsp360_managed_backup.administrators.getGet an administratorreadmsp360_managed_backup.administrators.listList administratorsreadmsp360_managed_backup.administrators.updateUpdate an administratorwrite
Companies5
msp360_managed_backup.companies.createCreate a companywritemsp360_managed_backup.companies.deleteDelete a companydestructivemsp360_managed_backup.companies.getGet a companyreadmsp360_managed_backup.companies.listList companiesreadmsp360_managed_backup.companies.updateUpdate a companywrite
Licenses5
msp360_managed_backup.licenses.getGet a licensereadmsp360_managed_backup.licenses.grantGrant a license to a userwritemsp360_managed_backup.licenses.listList licensesreadmsp360_managed_backup.licenses.releaseRelease a license from a userwritemsp360_managed_backup.licenses.revokeRevoke a license (release its computer binding)destructive
Packages5
msp360_managed_backup.packages.createCreate a packagewritemsp360_managed_backup.packages.deleteDelete a packagedestructivemsp360_managed_backup.packages.getGet a packagereadmsp360_managed_backup.packages.listList packagesreadmsp360_managed_backup.packages.updateUpdate a packagewrite
Destinations4
msp360_managed_backup.destinations.createAdd a backup destination to a userwritemsp360_managed_backup.destinations.deleteRemove a backup destination from a userdestructivemsp360_managed_backup.destinations.listList a user's backup destinations by emailreadmsp360_managed_backup.destinations.updateChange a user's backup destinationwrite
Billing3
msp360_managed_backup.billing.details.queryGet a user's detailed billing for backup and restorewritemsp360_managed_backup.billing.getGet billing for the current reporting monthreadmsp360_managed_backup.billing.queryGet billing for a month or companywrite
Builds3
msp360_managed_backup.builds.listList agent builds available to usersreadmsp360_managed_backup.builds.request_customRequest custom builds of editionswritemsp360_managed_backup.builds.versions.listList the latest available build versionsread
Monitoring2
msp360_managed_backup.monitoring.listList latest plan run status for all endpointsreadmsp360_managed_backup.monitoring.users.listList latest plan run status for a user's endpointsread
Apps1
msp360_managed_backup.apps.domains.listList Microsoft 365 / Google Workspace backup domainsread
Questions
The MSP360 Managed Backup MCP server, answered.
Is there an MSP360 Managed Backup MCP server for Claude?
Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 66 MSP360 Managed Backup actions across computers, users, accounts and administrators, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by MSP360 Managed Backup.
What do I need to connect MSP360 Managed Backup?
MSP360 API login: generated by the main administrator under Settings > General > API in the Managed Backup console… and MSP360 API password, generated with the API login. The free call account { op: "connections.requirements", service: "msp360_managed_backup" } lists exactly what to paste.
Can an AI agent delete or change things in MSP360 Managed Backup?
Only if its key allows it, and only with an explicit confirmation. 13 MSP360 Managed Backup actions are destructive, including delete a backup user and all backup data, delete a company and create an administrator. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it.
Will an AI agent use up my MSP360 Managed Backup API limit?
actionlake paces every call to the limits in the MSP360 Managed Backup service file: 60 calls a minute per connection. Repeated reads are answered from cache (29 MSP360 Managed Backup actions can be), which never reaches MSP360 Managed Backup.
What does an MSP360 Managed Backup action cost?
One upstream call, the only unit actionlake bills. A list that pages bills one call per page (66 MSP360 Managed Backup actions page). Cache hits, searches, dry runs and calls MSP360 Managed Backup refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000.
Which MSP360 Managed Backup API does it cover?
The MBS API 2.0 (MBSAPI2.0 v2, Swagger 2.0) at api.mspbackups.com. It is built from MSP360 Managed Backup's documentation as read on 23 October 2026. 66 actions in 12 areas, each one in the signed service file (version 1.0.0).
Can I combine MSP360 Managed Backup with my other systems?
Yes. ask joins MSP360 Managed Backup to NetSuite or HubSpot CRM on the same customer and returns the answer rather than every row. MSP360 Managed Backup maps crm.company, which 227 other connectors also map.
Does actionlake keep my MSP360 Managed Backup data, and where?
actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to an hour, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your MSP360 Managed Backup credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models.
Which AI clients can use it?
Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names.
Give your agent MSP360 Managed Backup today.
Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free.