--- title: "Productboard MCP server for AI agents - actionlake" description: "Give Claude 60 Productboard actions through one MCP server: entities, notes, teams. Your agent never holds the credential. 100,000 calls a month free." canonical: https://actionlake.com/connectors/productboard updated: 2026-10-23 --- Connectors · Work & projects # Productboard MCP server for AI agents. actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to Productboard and the rest of your systems. It gives your agent 60 Productboard actions (35 reads, 16 writes and 9 that wait for a confirmation) and holds the Productboard credential itself, so the agent never does. It paces Productboard's limits and records every call. [Connect Productboard free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) 100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you. `claude mcp add --transport http actionlake https://connect.actionlake.com/mcp` the first call ``` do { action: "productboard.members.list", intent: "check which Productboard account is connected" } # List members · read · 1 upstream call ``` - 60 actions in one signed file - 35 read look, never change - 16 write create and update - 9 wait for a yes destructive, confirmed first Set up ## Connect Productboard in three steps. 1. 01 ### Add actionlake to Claude. Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us. `https://connect.actionlake.com/mcp` 2. 02 ### Connect Productboard. Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key. - `access_token` Productboard API access token ``` account { op: "connections.requirements", service: "productboard" } # free: exactly what to paste, and what is found for you ``` 3. 03 ### Make the first call. Check before a write. Ask in plain words; Claude picks the action. Before anything changes, `check` validates the call and prices it, for free. ``` do { action: "productboard.members.list" } # list members · read · 1 upstream call check { action: "productboard.teams.create", input: { … } } # free: inputs, permissions, cost and confirmations, nothing sent ``` Productboard at a glance **Sign-in** Bearer token. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. **You provide** `access_token` **Limits we pace to** 50 calls a second, per connection **API covered** Productboard REST API v2 (2.0.0)`api.productboard.com` **Built from** Productboard's documentation, read 23 October 2026[developer.productboard.com](https://developer.productboard.com/llms.txt) **Service file** Version 1.0.0, signed (Ed25519) **Cached reads** 35 of 35 reads, for up to 5 minutes; a write clears what it affects **Shared entities** 4, so ask can line Productboard up with your other systems **Data** Processed and stored in Sydney, Australia. No US region yet Capabilities ## What an AI agent can do in Productboard. 60 actions in 18 areas. Every one carries its effect, so a key can allow the reads and hold the rest. - **35** read look, never change - **16** write create and update - **9** destructive wait for a confirmation 1. ### Entities 7 4 read · 2 write · 1 destructive Create entity · List entities · Search entities · Get customer score (Beta) 2. ### Notes 6 3 read · 2 write · 1 destructive Create note · List notes · Search notes · Get note 3. ### Teams 6 3 read · 2 write · 1 destructive List teams · Create team · Get team · Update team 4. ### Plugin integration connections 5 3 read · 1 write · 1 destructive List plugin integration connections · Search plugin integration connections · Get plugin integration connection · Delete plugin integration connection 5. ### Plugin integrations 5 2 read · 2 write · 1 destructive Create plugin integration · List plugin integrations · Get plugin integration · Delete plugin integration 6. ### Entity field values 4 1 read · 2 write · 1 destructive Create field value · List field values · Delete field value · Update field value 7. ### Entity relationships 4 1 read · 2 write · 1 destructive Create relationship · List relationships · Set parent relationship · Delete relationship 8. ### Note relationships 4 1 read · 2 write · 1 destructive Create relationship · List relationships · Set customer relationship · Delete relationship **10 more areas · 19 actions** - Webhooks **4** - Members **3** - Entity configurations **2** - Jira integration connections **2** - Jira integrations **2** - Note configurations **2** - Companies **1** - Customer users **1** - Member activities **1** - Team members **1** Top actions ## The Productboard API, shaped for agents. The ids your agent types, what each does, and the one name it shares with other systems. 16 of Productboard's 16 action names are shared with at least one other connector, so an agent learns them once. | Action | What it does | Effect | Same name in | | --- | --- | --- | --- | | `productboard.members.list` List members | List members. | read | `identity.user.list` 474 connectors | | `productboard.teams.list` List teams | List teams. | read | `identity.group.list` 262 connectors | | `productboard.teams.create` Create team | Create team. | write | `identity.group.create` 205 connectors | | `productboard.members.get` Get member | Get member. | read | `identity.user.get` 399 connectors | | `productboard.companies.list` List companies | List customer companies (Productboard entities of type company). | read | `crm.company.list` 162 connectors | | `productboard.teams.delete` Delete team | Delete team. | destructive | `identity.group.delete` 181 connectors | | `productboard.customer_users.list` List customer users | List customer users (Productboard entities of type user, not workspace members). | read | `crm.contact.list` 177 connectors | | `productboard.team_members.list` List team members | List team members. | read | `identity.group_member.list` 103 connectors | | `productboard.webhooks.create` Create webhook subscription | Create webhook subscription. | write | `automation.webhook.create` 209 connectors | | `productboard.webhooks.list` List webhook subscriptions | List webhook subscriptions. | read | `automation.webhook.list` 202 connectors | | `productboard.notes.list` List notes | List notes. | read | this connector | | `productboard.notes.create` Create note | Create note. | write | this connector | Try it ## Prompts to paste into Claude. Each one names the Productboard actions it will call, so you know what it reads and what it changes before you send it. 1. Read read Find the Productboard contacts with no email address, so we can clean them up. calls `productboard.customer_users.list` 2. Write write Create team in Productboard. Show me exactly what you will send before you save it. calls `productboard.teams.create` 3. Across systems read Which Productboard companies have invoices in ConnectWise PSA, and how many each? calls `productboard.companies.list` `connectwise_manage.invoices.list` Across your systems ## Productboard, joined to the rest of your business. One `ask` fetches from Productboard and another system, joins the rows on the same customer on our side, and hands your agent the answer, not every row. - Which Productboard companies have invoices in ConnectWise PSA, and how many each? `productboard.companies.list` + `connectwise_manage.invoices.list`, on `crm.company` · [ConnectWise PSA](https://actionlake.com/connectors/connectwise-psa) - Which Productboard companies have invoices in NetSuite, and how many each? `productboard.companies.list` + `netsuite.views.invoices`, on `crm.company` · [NetSuite](https://actionlake.com/connectors/netsuite) Also mapped by other connectors `identity.user` **517** `identity.group` **239** `crm.company` **227** `crm.contact` **192** ask ``` ask { intent: "which Productboard companies have invoices in ConnectWise PSA, and how many each", steps: [ { action: "productboard.companies.list", as: "co", input: {}, limit: 100, max_pages: 5 }, { action: "connectwise_manage.invoices.list", as: "inv", input: {}, limit: 100, max_pages: 5 }, { join: { left: "co", right: "inv", on: "crm.company", group_by: "co.name", select: ["co.name", "count(inv.id) as invoices"] } } ] } ``` Example. Run it through check first: it validates the steps and prices them, and it is free. Governance for Productboard ## Destructive actions wait for a yes. 9 Productboard actions are destructive. These are all of them: - Delete team `productboard.teams.delete` - Delete webhook subscription `productboard.webhooks.delete` - Delete note `productboard.notes.delete` - Delete entity `productboard.entities.delete` - Delete relationship `productboard.note_relationships.delete` - Delete field value `productboard.entity_field_values.delete` - Delete plugin integration `productboard.plugin_integrations.delete` - Delete relationship `productboard.entity_relationships.delete` - Delete plugin integration connection `productboard.plugin_integration_connections.delete` A destructive action runs only with `confirm: true`. Under the `human` policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after. do productboard.teams.delete confirm_policy: **human** Delete team? **intent:** the user asked me to delete team run suspended · waiting for a named person · key _productboard-agent_ cannot confirm itself In the console, or from an emailed signed link. a key for this connector ``` account { op: "keys.create", name: "productboard-agent", allowed_actions: ["productboard.*"], cap_calls: 2000, confirm_policy: "human_for_writes", approval_rules: [ { match: "productboard.teams.delete", approver: "lead@example.com" }, { match: "productboard.webhooks.delete", approver: "lead@example.com" }, { match: "productboard.notes.delete", approver: "lead@example.com" } ] } ``` Illustrative. Scoped to Productboard only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person. Cost ## What Productboard costs on actionlake. Every Productboard action is one upstream call, the only thing actionlake bills. Searching, `check`, `cost`, `account` and any call Productboard refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. - 1 upstream call per action all 60 Productboard actions - 60 actions page each page of a long list is one call - 35 reads can be cached a cache hit costs nothing - 100,000 calls a month, free paid plans from US$49 a month for 250,000 [See pricing](https://actionlake.com/pricing) Action index ## Every Productboard action. 60 actions by area: the id your agent calls, what it does, and its effect. **Entities 7** - `productboard.entities.create` Create entity write - `productboard.entities.customer_score` Get customer score (Beta) read - `productboard.entities.delete` Delete entity destructive - `productboard.entities.get` Get entity read - `productboard.entities.list` List entities read - `productboard.entities.search` Search entities read - `productboard.entities.update` Update entity write **Notes 6** - `productboard.notes.create` Create note write - `productboard.notes.delete` Delete note destructive - `productboard.notes.get` Get note read - `productboard.notes.list` List notes read - `productboard.notes.search` Search notes read - `productboard.notes.update` Update note write **Teams 6** - `productboard.teams.create` Create team write - `productboard.teams.delete` Delete team destructive - `productboard.teams.get` Get team read - `productboard.teams.list` List teams read - `productboard.teams.search` Search teams read - `productboard.teams.update` Update team write **Plugin integration connections 5** - `productboard.plugin_integration_connections.delete` Delete plugin integration connection destructive - `productboard.plugin_integration_connections.get` Get plugin integration connection read - `productboard.plugin_integration_connections.list` List plugin integration connections read - `productboard.plugin_integration_connections.search` Search plugin integration connections read - `productboard.plugin_integration_connections.set_state` Update plugin integration connection state write **Plugin integrations 5** - `productboard.plugin_integrations.create` Create plugin integration write - `productboard.plugin_integrations.delete` Delete plugin integration destructive - `productboard.plugin_integrations.get` Get plugin integration read - `productboard.plugin_integrations.list` List plugin integrations read - `productboard.plugin_integrations.update` Update plugin integration write **Entity field values 4** - `productboard.entity_field_values.create` Create field value write - `productboard.entity_field_values.delete` Delete field value destructive - `productboard.entity_field_values.list` List field values read - `productboard.entity_field_values.update` Update field value write **Entity relationships 4** - `productboard.entity_relationships.create` Create relationship write - `productboard.entity_relationships.delete` Delete relationship destructive - `productboard.entity_relationships.list` List relationships read - `productboard.entity_relationships.set_parent` Set parent relationship write **Note relationships 4** - `productboard.note_relationships.create` Create relationship write - `productboard.note_relationships.delete` Delete relationship destructive - `productboard.note_relationships.list` List relationships read - `productboard.note_relationships.set_customer` Set customer relationship write **Webhooks 4** - `productboard.webhooks.create` Create webhook subscription write - `productboard.webhooks.delete` Delete webhook subscription destructive - `productboard.webhooks.get` Get webhook subscription read - `productboard.webhooks.list` List webhook subscriptions read **Members 3** - `productboard.members.get` Get member read - `productboard.members.list` List members read - `productboard.members.search` Search members read **Entity configurations 2** - `productboard.entity_configurations.get` Get configuration read - `productboard.entity_configurations.list` List configurations read **Jira integration connections 2** - `productboard.jira_integration_connections.get` Get Jira integration connection read - `productboard.jira_integration_connections.list` List Jira integration connections read **Jira integrations 2** - `productboard.jira_integrations.get` Get Jira integration read - `productboard.jira_integrations.list` List Jira integrations read **Note configurations 2** - `productboard.note_configurations.get` Get configuration read - `productboard.note_configurations.list` List configurations read **Companies 1** - `productboard.companies.list` List companies read **Customer users 1** - `productboard.customer_users.list` List customer users read **Member activities 1** - `productboard.member_activities.list` List member activities read **Team members 1** - `productboard.team_members.list` List team members read Questions ## The Productboard MCP server, answered. **Is there a Productboard MCP server for Claude?** Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 60 Productboard actions across entities, notes, teams and plugin integration connections, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by Productboard. **What do I need to connect Productboard?** Productboard API access token. The free call account { op: "connections.requirements", service: "productboard" } lists exactly what to paste. **Can an AI agent delete or change things in Productboard?** Only if its key allows it, and only with an explicit confirmation. 9 Productboard actions are destructive, including delete team, delete webhook subscription and delete note. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it. **Will an AI agent use up my Productboard API limit?** actionlake paces every call to the limits in the Productboard service file: 50 calls a second per connection. Repeated reads are answered from cache (35 Productboard actions can be), which never reaches Productboard. **What does a Productboard action cost?** One upstream call, the only unit actionlake bills. A list that pages bills one call per page (60 Productboard actions page). Cache hits, searches, dry runs and calls Productboard refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. **Which Productboard API does it cover?** The Productboard REST API v2 (2.0.0) at api.productboard.com. It is built from Productboard's documentation as read on 23 October 2026. 60 actions in 18 areas, each one in the signed service file (version 1.0.0). **Can I combine Productboard with my other systems?** Yes. ask joins Productboard to ConnectWise PSA or NetSuite on the same customer and returns the answer rather than every row. Productboard maps crm.company, which 227 other connectors also map. **Does actionlake keep my Productboard data, and where?** actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your Productboard credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models. **Which AI clients can use it?** Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names. ## More connectors like Productboard Shares the most action names with - [Webex Contact Center 11](https://actionlake.com/connectors/webex-contact-center) - [Cal.com 10](https://actionlake.com/connectors/cal-com) - [Degreed 8](https://actionlake.com/connectors/degreed) - [Lucid 8](https://actionlake.com/connectors/lucid) - [TalentLMS 6](https://actionlake.com/connectors/talentlms) - [Bonusly 5](https://actionlake.com/connectors/bonusly) Joins with, on shared entities - [HaloPSA 4](https://actionlake.com/connectors/halopsa) - [Genesys Cloud CX 4](https://actionlake.com/connectors/genesys-cloud-cx) - [Odoo 4](https://actionlake.com/connectors/odoo) - [Microsoft Dynamics 365 4](https://actionlake.com/connectors/microsoft-dynamics-365) - [TOPdesk 4](https://actionlake.com/connectors/topdesk) - [ActiveCampaign 4](https://actionlake.com/connectors/activecampaign) Browse - [All Work & projects connectors](https://actionlake.com/connectors/category/work-and-projects) - [All connectors](https://actionlake.com/connectors) - [How actionlake compares](https://actionlake.com/compare) actionlake is independent. It is not made or endorsed by Productboard; the name is the vendor's own. Counts are from the Productboard service file, version 1.0.0. ## Give your agent Productboard today. [Connect Productboard free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free. --- Source: https://actionlake.com/connectors/productboard More: https://actionlake.com/llms.txt