--- title: "NICE CXone Mpower MCP server for AI agents - actionlake" description: "Give Claude 613 NICE CXone Mpower actions through one MCP server: admin, userhub, digital. Your agent never holds the credential. 100,000 calls a month free." canonical: https://actionlake.com/connectors/nice-cxone-mpower updated: 2026-10-23 --- Connectors · Service desk & support # NICE CXone Mpower MCP server for AI agents. actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to NICE CXone Mpower and the rest of your systems. It gives your agent 613 NICE CXone Mpower actions (283 reads, 252 writes and 78 that wait for a confirmation) and holds the NICE CXone Mpower credential itself, so the agent never does. It paces NICE CXone Mpower's limits and records every call. [Connect NICE CXone Mpower free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) 100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you. `claude mcp add --transport http actionlake https://connect.actionlake.com/mcp` the first call ``` do { action: "nice_cxone.admin_agents.list", intent: "check which NICE CXone Mpower account is connected" } # Get Agents List · read · 1 upstream call ``` - 613 actions in one signed file - 283 read look, never change - 252 write create and update - 78 wait for a yes destructive, confirmed first Set up ## Connect NICE CXone Mpower in three steps. 1. 01 ### Add actionlake to Claude. Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us. `https://connect.actionlake.com/mcp` 2. 02 ### Connect NICE CXone Mpower. Session login. actionlake opens the session and renews it when it expires. actionlake stores what you paste write-only, sealed under your tenant's key. - `client_id` Client ID of your registered CXone application (NICE issues it when you register an integration on the developer… - `client_secret` Client secret of that registered CXone application - `access_key_id` CXone access key ID - `access_key_secret` CXone access key secret, shown once beside the access key ID when it is generated - `host` Where your NICE CXone Mpower lives: your host ``` account { op: "connections.requirements", service: "nice_cxone" } # free: exactly what to paste, and what is found for you ``` 3. 03 ### Make the first call. Check before a write. Ask in plain words; Claude picks the action. Before anything changes, `check` validates the call and prices it, for free. ``` do { action: "nice_cxone.admin_agents.list" } # get agents list · read · 1 upstream call check { action: "nice_cxone.admin_tags.create", input: { … } } # free: inputs, permissions, cost and confirmations, nothing sent ``` NICE CXone Mpower at a glance **Sign-in** Session login. actionlake opens the session and renews it when it expires. **You provide** `client_id` `client_secret` `access_key_id` `access_key_secret` **Setup fields** `host` **Limits we pace to** 600 calls a minute, per connection **API covered** NICE CXone Mpower (cloud contact centre: admin, agent, reporting, real-time, digital, recording, WFM) API CXone APIs (classic inContact v34.0, Digital dfo/3.0, facade v1-v4), at your NICE CXone Mpower instance's API base URL, which you enter when connecting **Built from** NICE CXone Mpower's documentation, read 22 October 2026[developer.niceincontact.com](https://developer.niceincontact.com/content/apis/admin-addressbook-api-docs) [developer.niceincontact.com](https://developer.niceincontact.com/content/apis/admin-agentmessage-api-docs) [developer.niceincontact.com](https://developer.niceincontact.com/content/apis/admin-agents-api-docs) **Service file** Version 1.0.0, signed (Ed25519) **Cached reads** 282 of 283 reads, for up to 5 minutes; a write clears what it affects **Shared entities** 4, so ask can line NICE CXone Mpower up with your other systems **Data** Processed and stored in Sydney, Australia. No US region yet Capabilities ## What an AI agent can do in NICE CXone Mpower. 613 actions in 26 areas. Every one carries its effect, so a key can allow the reads and hold the rest. - **283** read look, never change - **252** write create and update - **78** destructive wait for a confirmation 1. ### Admin 303 166 read · 100 write · 37 destructive Get Agents List · Returns list of Teams · Returns a list of Tags · Returns a list of access keys 2. ### Userhub 61 27 read · 30 write · 4 destructive Returns a list of access keys · Returns agent profile details for CMA · Returns Assignable Configurations for an Agent Profile · To create a new agent profile 3. ### Digital 58 17 read · 28 write · 13 destructive Get list of Customers based on filter · Get list of existing channels · Get list of external platform templates · Get Contact's Custom Field Definitions 4. ### Reporting 35 33 read · 2 write · 0 destructive Returns Contact history for all Agents · Returns Contact history for an Agent · Returns State duration for an Agent · Returns a performance summary of all Agents 5. ### Agent 17 1 read · 13 write · 3 destructive Requests an additional contact for MCH · Continue or cancel a reskill call during closed hours · Starts an agent session · Joins an existing agent session 6. ### Agent phone 17 0 read · 15 write · 2 destructive Dial agent consult · Dials an agent's personal queue · Dials an outbound call · Dials a skill 7. ### Auth 14 7 read · 5 write · 2 destructive Get basic information about an authenticated user · get associated/equivalent users to owner of access token · Create a new application · Disable an existing application 8. ### Agent email 13 0 read · 9 write · 4 destructive Add an Email Contact · Creates an outbound Email Contact · Parks an Email · Preview an Email **18 more areas · 95 actions** - Patron **12** - Realtime **12** - Agent chat **10** - Recording **9** - Policy **7** - Media **6** - Agent voicemail **5** - Agent workitem **5** - Agent leg **4** - Agent supervisor **4** - Voice biometrics **4** - Agent callback **3** - Agent dialer **3** - Data extraction **3** - WFM **3** - Analytics **2** - Bizdata **2** - Privacy **1** Top actions ## The NICE CXone Mpower API, shaped for agents. The ids your agent types, what each does, and the one name it shares with other systems. 5 of NICE CXone Mpower's 5 action names are shared with at least one other connector, so an agent learns them once. | Action | What it does | Effect | Same name in | | --- | --- | --- | --- | | `nice_cxone.admin_agents.list` Get Agents List | Get Agents List. | read | `identity.user.list` 474 connectors | | `nice_cxone.admin_teams.list` Returns list of Teams | Returns list of Teams. | read | `identity.group.list` 262 connectors | | `nice_cxone.digital_customers.list` Get list of Customers based on filter | Get list of Customers based on filter. | read | `crm.contact.list` 177 connectors | | `nice_cxone.admin_tags.list` Returns a list of Tags | Returns a list of Tags. | read | `crm.tag.list` 65 connectors | | `nice_cxone.auth_userinfo.get` Get basic information about an authenticated user | Get basic information about an authenticated user. | read | `identity.current_user.get` 307 connectors | | `nice_cxone.admin_dnis.list` Get DNIS entries | Get DNIS entries. | read | this connector | | `nice_cxone.admin_groups.list` Get Groups | Get Groups. | read | this connector | | `nice_cxone.admin_skills.list` Get Skills | Get Skills. | read | this connector | | `nice_cxone.admin_tags.create` Creates a Tag | Creates a Tag. | write | this connector | | `nice_cxone.admin_files.create` Uploads a File | Uploads a File. | write | this connector | | `nice_cxone.admin_skills.start` Start a Personal Connection Skill | Start a Personal Connection Skill. | write | this connector | | `nice_cxone.admin_files.delete` Deletes a File | Deletes a File. | destructive | this connector | Try it ## Prompts to paste into Claude. Each one names the NICE CXone Mpower actions it will call, so you know what it reads and what it changes before you send it. 1. Read read Find the NICE CXone Mpower contacts with no email address, so we can clean them up. calls `nice_cxone.digital_customers.list` 2. Write write Creates a Tag in NICE CXone Mpower. Show me exactly what you will send before you save it. calls `nice_cxone.admin_tags.create` Governance for NICE CXone Mpower ## Destructive actions wait for a yes. 78 NICE CXone Mpower actions are destructive. The first 10: - Deletes a File `nice_cxone.admin_files.delete` - Deletes a Folder `nice_cxone.admin_folders.delete` - Deletes script `nice_cxone.admin_scripts.delete` - Ending an agent session `nice_cxone.agent_sessions.delete` - Delete existing channel in DFO platform `nice_cxone.digital_channels.delete` - This request deletes message on external platform and also adjusts flags in DFO platform to mark `nice_cxone.digital_messages.delete` - Deletes an accessKey `nice_cxone.admin_access_keys.delete` - Removes Tags from a Skill `nice_cxone.admin_skills_tags.delete` - Schedule the deletion of an existing application `nice_cxone.auth_applications.delete` - Remove Agents from a Team `nice_cxone.admin_teams_agents.delete` A destructive action runs only with `confirm: true`. Under the `human` policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after. do nice_cxone.admin_files.delete confirm_policy: **human** Deletes a File? **intent:** the user asked me to deletes a File run suspended · waiting for a named person · key _nice-cxone-agent_ cannot confirm itself In the console, or from an emailed signed link. a key for this connector ``` account { op: "keys.create", name: "nice-cxone-agent", allowed_actions: ["nice_cxone.*"], cap_calls: 2000, confirm_policy: "human_for_writes", approval_rules: [ { match: "nice_cxone.admin_files.delete", approver: "lead@example.com" }, { match: "nice_cxone.admin_folders.delete", approver: "lead@example.com" }, { match: "nice_cxone.admin_scripts.delete", approver: "lead@example.com" } ] } ``` Illustrative. Scoped to NICE CXone Mpower only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person. Cost ## What NICE CXone Mpower costs on actionlake. Every NICE CXone Mpower action is one upstream call, the only thing actionlake bills. Searching, `check`, `cost`, `account` and any call NICE CXone Mpower refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. - 1 upstream call per action all 613 NICE CXone Mpower actions - 613 actions page each page of a long list is one call - 282 reads can be cached a cache hit costs nothing - 100,000 calls a month, free paid plans from US$49 a month for 250,000 [See pricing](https://actionlake.com/pricing) Action index ## Every NICE CXone Mpower action. 613 actions by area: the id your agent calls, what it does, and its effect. **Admin 303** - `nice_cxone.admin_access_keys.list` Returns a list of access keys read - `nice_cxone.admin_agents.list` Get Agents List read - `nice_cxone.admin_tags.list` Returns a list of Tags read - `nice_cxone.admin_teams.list` Returns list of Teams read - `nice_cxone.admin_access_keys.create` Creates an accessKey destructive - `nice_cxone.admin_access_keys.delete` Deletes an accessKey destructive - and 297 more in this area **Userhub 61** - `nice_cxone.userhub_access_key_management_access_keys.list` Returns a list of access keys read - `nice_cxone.userhub_agent_profiles_assigned.list` Returns agent profile details for CMA read - `nice_cxone.userhub_agent_profiles_configurations.list` Returns Assignable Configurations for an Agent Profile read - `nice_cxone.userhub_agent_profiles_profiles.create` To create a new agent profile write - `nice_cxone.userhub_access_key_management_access_keys.create` Create an access key for a user destructive - `nice_cxone.userhub_access_key_management_access_keys.delete` Deletes an access key destructive - and 55 more in this area **Digital 58** - `nice_cxone.digital_channels.list` Get list of existing channels read - `nice_cxone.digital_channels_external_platform_templates.list` Get list of external platform templates read - `nice_cxone.digital_consumer_contact_custom_fields.list` Get Contact's Custom Field Definitions read - `nice_cxone.digital_customers.list` Get list of Customers based on filter read - `nice_cxone.digital_attachments_temporary.create` Upload base64 encoded file write - `nice_cxone.digital_channels.create` Create/Update Digital Channel (Point of Contact) write - and 52 more in this area **Reporting 35** - `nice_cxone.reporting_agents_interaction_history.list` Returns Contact history for all Agents read - `nice_cxone.reporting_agents_interaction_history.list_by_agent_id` Returns Contact history for an Agent read - `nice_cxone.reporting_agents_login_history.list` Returns State duration for an Agent read - `nice_cxone.reporting_agents_performance.list` Returns a performance summary of all Agents read - `nice_cxone.reporting_agents_state_history.list_by_agent_id` Returns State duration for an Agent read - `nice_cxone.reporting_agents_interaction_recent.get` Returns info on Recent Contacts read - and 29 more in this area **Agent 17** - `nice_cxone.agent_sessions.add_contact` Requests an additional contact for MCH write - `nice_cxone.agent_sessions.continue_reskill` Continue or cancel a reskill call during closed hours write - `nice_cxone.agent_sessions.create` Starts an agent session write - `nice_cxone.agent_sessions.join` Joins an existing agent session write - `nice_cxone.agent_sessions.delete` Ending an agent session destructive - `nice_cxone.agent_sessions.get_next_event` Gets the next agent event description read - and 11 more in this area **Agent phone 17** - `nice_cxone.agent_phone_sessions.consult_agent` Dial agent consult write - `nice_cxone.agent_phone_sessions.dial_agent` Dials an agent's personal queue write - `nice_cxone.agent_phone_sessions.dial_phone` Dials an outbound call write - `nice_cxone.agent_phone_sessions.dial_skill` Dials a skill write - `nice_cxone.agent_phone_sessions.send_dtmf` Send DTMF tones write - `nice_cxone.agent_phone_sessions_interactions.accept_consult` Accept consult request write - and 11 more in this area **Auth 14** - `nice_cxone.auth_account_access_associations.list` get associated/equivalent users to owner of access token read - `nice_cxone.auth_applications.create` Create a new application write - `nice_cxone.auth_applications.disable` Disable an existing application write - `nice_cxone.auth_userinfo.get` Get basic information about an authenticated user read - `nice_cxone.auth_agents.change_password` Changes an Agent's Password write - `nice_cxone.auth_agents.reset_password` Resets an agent's password destructive - and 8 more in this area **Agent email 13** - `nice_cxone.agent_email_sessions_interactions.add_email` Add an Email Contact write - `nice_cxone.agent_email_sessions_interactions.email_outbound` Creates an outbound Email Contact write - `nice_cxone.agent_email_sessions_interactions.email_park` Parks an Email write - `nice_cxone.agent_email_sessions_interactions.email_preview` Preview an Email write - `nice_cxone.agent_email_sessions_interactions.email_forward` Forwards an Email destructive - `nice_cxone.agent_email_sessions_interactions.email_reply` Reply to an Email write - and 7 more in this area **Patron 12** - `nice_cxone.patron_contacts_chats.create` Starts a Chat Session write - `nice_cxone.patron_contacts_chats.send_email` Sends chat transcript via email write - `nice_cxone.patron_contacts_chats.send_text` Sends a text to members of the chat session write - `nice_cxone.patron_contacts_chats.typing` Notify Agent Patron is Typing write - `nice_cxone.patron_contacts_chats.delete` Ends an active Chat Session destructive - `nice_cxone.patron_contacts_chats.get` Gets any inbound chat text from an active chat session read - and 6 more in this area **Realtime 12** - `nice_cxone.realtime_agents_states.list` Returns the current state for all Agents read - `nice_cxone.realtime_agents_states.list_by_agent_id` Returns the current state for an Agent read - `nice_cxone.realtime_contacts_active.list` Returns Active Contacts read - `nice_cxone.realtime_contacts_states.list` Returns active Contacts states read - `nice_cxone.realtime_agents_client_data.get` Gets a JSON object client data read - `nice_cxone.realtime_agents_client_data.update` Updates or inserts a clientData record write - and 6 more in this area **Agent chat 10** - `nice_cxone.agent_chat_sessions_interactions.accept` Accepts an incoming contact write - `nice_cxone.agent_chat_sessions_interactions.activate_chat` Restore a chat to an active state write - `nice_cxone.agent_chat_sessions_interactions.add_chat` Add a Chat Contact write - `nice_cxone.agent_chat_sessions_interactions.add_text` Add chat or sms contact write - `nice_cxone.agent_chat_sessions_interactions.end` Ends a contact.In the case of a voice call, this action will hang up the call destructive - `nice_cxone.agent_chat_sessions_interactions.reject` Rejects an incoming contact destructive - and 4 more in this area **Recording 9** - `nice_cxone.recording_interactions.business_data_update` Allow Business data update during ongoing interaction write - `nice_cxone.recording_interactions.do_not_record` Disable the option to record the call write - `nice_cxone.recording_interactions.mask` Mask voice and screen recording for privacy compliance write - `nice_cxone.recording_interactions.start_recording_on_demand` Start recording on demand write - `nice_cxone.recording_interactions.start_screen_interaction_recording` Start screen interaction recording write - `nice_cxone.recording_interactions.stop_recording_on_demand` Stop recording on demand write - and 3 more in this area **Policy 7** - `nice_cxone.policy_data_policies_policies.create` Create new policy write - `nice_cxone.policy_data_policies_policies.search` Search and retrieve details for all policies read - `nice_cxone.policy_data_policies_policies_policy_instances.list` Get details for all instances of a policy read - `nice_cxone.policy_data_policies_policies_policy_instances.search` Get All Policy Instances by status read - `nice_cxone.policy_data_policies_policies.get` Fetch policy definition read - `nice_cxone.policy_data_policies_policies_policy_instances.get` Get details of a policy instance read - and 1 more in this area **Media 6** - `nice_cxone.media_download_contacts.create` Create bulk download request for CONTACT media files write - `nice_cxone.media_download_segments.create` Create bulk download request for SEGMENT media files write - `nice_cxone.media_download_status.get` Get download request status read - `nice_cxone.media_playback_contacts.list` Access the full contact (the entire interaction with all segments) based on ACD Contact ID read - `nice_cxone.media_playback_acd_contacts_statements.get` Access a recording statement based on ACD Contact ID and Statement ID read - `nice_cxone.media_playback_segments.get` Access a single segment independent of the contact (voice-only, voice-and-screen, chat, or email) read **Agent voicemail 5** - `nice_cxone.agent_voicemail_sessions_interactions.end` End a Voicemail Contact destructive - `nice_cxone.agent_voicemail_sessions_interactions.pause_voicemail` Pause a Voicemail write - `nice_cxone.agent_voicemail_sessions_interactions.play_voicemail` Play a Voicemail write - `nice_cxone.agent_voicemail_sessions_interactions.transfer_voicemail_to_agent` Transfer Voicemail to an Agent destructive - `nice_cxone.agent_voicemail_sessions_interactions.transfer_voicemail_to_skill` Transfer Voicemail to a Skill destructive **Agent workitem 5** - `nice_cxone.agent_workitem_sessions_interactions.accept` Accept a work item write - `nice_cxone.agent_workitem_sessions_interactions.end` End a work item destructive - `nice_cxone.agent_workitem_sessions_interactions.hold` Hold a work item write - `nice_cxone.agent_workitem_sessions_interactions.resume` Resume a work item write - `nice_cxone.agent_workitem_sessions_interactions.reject` Reject a work item destructive **Agent leg 4** - `nice_cxone.agent_leg_sessions_agent_phone.dial` Dial agent phone write - `nice_cxone.agent_leg_sessions_agent_phone.end` Ends the agent's phone call destructive - `nice_cxone.agent_leg_sessions_agent_phone.mute` Mute agent phone write - `nice_cxone.agent_leg_sessions_agent_phone.unmute` Unmute agent leg write **Agent supervisor 4** - `nice_cxone.agent_supervisor_sessions.barge` Gives a supervisor the ability to barge an agent on a live call write - `nice_cxone.agent_supervisor_sessions.coach` Gives the ability to coach an agent on a live call write - `nice_cxone.agent_supervisor_sessions.monitor` Gives the ability to monitor an agent on a live call write - `nice_cxone.agent_supervisor_sessions.take_over` Gives the ability to take over an agent on a live call write **Voice biometrics 4** - `nice_cxone.voice_biometrics_health_check.get` Health Check read - `nice_cxone.voice_biometrics_perform_action.create` Perform Voice Biometric Action write - `nice_cxone.voice_biometrics_result.get` Long Poll Voice Biometric Result read - `nice_cxone.voice_biometrics_voice_print_status.get` Get Voice Biometric Print Status read **Agent callback 3** - `nice_cxone.agent_callback_sessions_interactions.cancel` Cancels a presented scheduled callback destructive - `nice_cxone.agent_callback_sessions_interactions.dial` Dial a Scheduled Callback write - `nice_cxone.agent_callback_sessions_interactions.reschedule` Reschedule a Scheduled Callback write **Agent dialer 3** - `nice_cxone.agent_dialer_sessions.dialer_login` Log into a dialer campaign write - `nice_cxone.agent_dialer_sessions.dialer_logout` Log out of a dialer campaign destructive - `nice_cxone.agent_dialer_sessions_interactions.snooze` Snooze a Preview contact write **Data extraction 3** - `nice_cxone.data_extraction_jobs.create` Prepares requested data for extraction write - `nice_cxone.data_extraction_jobs.get` Gets a specific job status read - `nice_cxone.data_extraction_jobs.list` Gets status for all jobs read **WFM 3** - `nice_cxone.wfm_schedules.export` Get agent’s schedules from CXone WFM write - `nice_cxone.wfm_timeoff_manager_allotments.import` Import Users Allotment by Activity Code write - `nice_cxone.wfm_timeoff_manager_summary.get` Get Time Off Summary by Activity Code Name read **Analytics 2** - `nice_cxone.analytics_segments_analyzed.list` Get all analyzed interaction segments for a tenant read - `nice_cxone.analytics_segments_analyzed_transcript.list` Get analyzed interaction segment transcript read **Bizdata 2** - `nice_cxone.bizdata_business_data_manager_business_data_contact.update` Update business data for closed interactions write - `nice_cxone.bizdata_business_data_manager_business_data_contact_segment.update` For defined segment for the given acdContactId, replace/update the business data with the user write **Privacy 1** - `nice_cxone.privacy_erasure.create` create GDPR Erasure Request write This index shows a sample of each area. All 613 actions, with their inputs and prices, are in the [catalogue](https://actionlake.com/console/catalogue), which a free sandbox key can search. Questions ## The NICE CXone Mpower MCP server, answered. **Is there an NICE CXone Mpower MCP server for Claude?** Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 613 NICE CXone Mpower actions across admin, userhub, digital and reporting, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by NICE CXone Mpower. **What do I need to connect NICE CXone Mpower?** Client ID of your registered CXone application (NICE issues it when you register an integration on the developer…, Client secret of that registered CXone application, CXone access key ID and CXone access key secret, shown once beside the access key ID when it is generated. Plus your host. The free call account { op: "connections.requirements", service: "nice_cxone" } lists exactly what to paste. **Can an AI agent delete or change things in NICE CXone Mpower?** Only if its key allows it, and only with an explicit confirmation. 78 NICE CXone Mpower actions are destructive, including deletes a File, deletes a Folder and deletes script. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it. **Will an AI agent use up my NICE CXone Mpower API limit?** actionlake paces every call to the limits in the NICE CXone Mpower service file: 600 calls a minute per connection. Repeated reads are answered from cache (282 NICE CXone Mpower actions can be), which never reaches NICE CXone Mpower. **What does an NICE CXone Mpower action cost?** One upstream call, the only unit actionlake bills. A list that pages bills one call per page (613 NICE CXone Mpower actions page). Cache hits, searches, dry runs and calls NICE CXone Mpower refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. **Which NICE CXone Mpower API does it cover?** The NICE CXone Mpower (cloud contact centre: admin, agent, reporting, real-time, digital, recording, WFM) API CXone APIs (classic inContact v34.0, Digital dfo/3.0, facade v1-v4) at your NICE CXone Mpower instance's API base URL, which you enter when connecting. It is built from NICE CXone Mpower's documentation as read on 22 October 2026. 613 actions in 26 areas, each one in the signed service file (version 1.0.0). **Does actionlake keep my NICE CXone Mpower data, and where?** actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your NICE CXone Mpower credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models. **Which AI clients can use it?** Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names. ## More connectors like NICE CXone Mpower Shares the most action names with - [Help Scout 5](https://actionlake.com/connectors/help-scout) - [Front 5](https://actionlake.com/connectors/front) - [Dixa 4](https://actionlake.com/connectors/dixa) - [Freshworks Freshchat 3](https://actionlake.com/connectors/freshworks-freshchat) - [LiveChat (Text platform) 3](https://actionlake.com/connectors/livechat-text-platform) - [Guru 3](https://actionlake.com/connectors/guru) Joins with, on shared entities - [Odoo 4](https://actionlake.com/connectors/odoo) - [ActiveCampaign 4](https://actionlake.com/connectors/activecampaign) - [Zoho SalesIQ 4](https://actionlake.com/connectors/zoho-salesiq) - [Intercom 4](https://actionlake.com/connectors/intercom) - [Salesloft 4](https://actionlake.com/connectors/salesloft) - [Chatwoot 4](https://actionlake.com/connectors/chatwoot) Browse - [All Service desk & support connectors](https://actionlake.com/connectors/category/service-desk-and-support) - [All connectors](https://actionlake.com/connectors) - [How actionlake compares](https://actionlake.com/compare) actionlake is independent. It is not made or endorsed by NICE CXone Mpower; the name is the vendor's own. Counts are from the NICE CXone Mpower service file, version 1.0.0. ## Give your agent NICE CXone Mpower today. [Connect NICE CXone Mpower free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free. --- Source: https://actionlake.com/connectors/nice-cxone-mpower More: https://actionlake.com/llms.txt