--- title: "MSP360 Managed Backup MCP server for AI agents - actionlake" description: "Give Claude 66 MSP360 Managed Backup actions through one MCP server: computers, users. Your agent never holds the credential. 100,000 calls a month free." canonical: https://actionlake.com/connectors/msp360-managed-backup updated: 2026-10-23 --- Connectors · MSP & PSA # MSP360 Managed Backup MCP server for AI agents. actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to MSP360 Managed Backup and the rest of your systems. It gives your agent 66 MSP360 Managed Backup actions (29 reads, 24 writes and 13 that wait for a confirmation) and holds the MSP360 Managed Backup credential itself, so the agent never does. It paces MSP360 Managed Backup's limits and records every call. [Connect MSP360 Managed Backup free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) 100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you. `claude mcp add --transport http actionlake https://connect.actionlake.com/mcp` the first call ``` do { action: "msp360_managed_backup.users.list", intent: "check which MSP360 Managed Backup account is connected" } # List backup users · read · 1 upstream call ``` - 66 actions in one signed file - 29 read look, never change - 24 write create and update - 13 wait for a yes destructive, confirmed first Set up ## Connect MSP360 Managed Backup in three steps. 1. 01 ### Add actionlake to Claude. Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us. `https://connect.actionlake.com/mcp` 2. 02 ### Connect MSP360 Managed Backup. Session login. actionlake opens the session and renews it when it expires. actionlake stores what you paste write-only, sealed under your tenant's key. - `username` MSP360 API login: generated by the main administrator under Settings > General > API in the Managed Backup console… - `password` MSP360 API password, generated with the API login ``` account { op: "connections.requirements", service: "msp360_managed_backup" } # free: exactly what to paste, and what is found for you ``` 3. 03 ### Make the first call. Check before a write. Ask in plain words; Claude picks the action. Before anything changes, `check` validates the call and prices it, for free. ``` do { action: "msp360_managed_backup.users.list" } # list backup users · read · 1 upstream call check { action: "msp360_managed_backup.users.create", input: { … } } # free: inputs, permissions, cost and confirmations, nothing sent ``` MSP360 Managed Backup at a glance **Sign-in** Session login. actionlake opens the session and renews it when it expires. **You provide** `username` `password` **Limits we pace to** 60 calls a minute, per connection **API covered** MBS API 2.0 (MBSAPI2.0 v2, Swagger 2.0)`api.mspbackups.com` **Built from** MSP360 Managed Backup's documentation, read 23 October 2026[api.mspbackups.com](https://api.mspbackups.com/help/v2/swagger) [api.mspbackups.com](https://api.mspbackups.com/Help) [help.mspbackups.com](https://help.mspbackups.com/mbs-api-specification/get-started-api) **Service file** Version 1.0.0, signed (Ed25519) **Cached reads** 29 of 29 reads, for up to an hour; a write clears what it affects **Shared entities** 3, so ask can line MSP360 Managed Backup up with your other systems **Data** Processed and stored in Sydney, Australia. No US region yet Capabilities ## What an AI agent can do in MSP360 Managed Backup. 66 actions in 12 areas. Every one carries its effect, so a key can allow the reads and hold the rest. - **29** read look, never change - **24** write create and update - **13** destructive wait for a confirmation 1. ### Computers 16 9 read · 4 write · 3 destructive List managed computers · Get a managed computer · List a computer's disks · List a computer's plan history 2. ### Users 9 3 read · 3 write · 3 destructive List backup users · Create a backup user · Get a backup user · Update a backup user 3. ### Accounts 8 2 read · 5 write · 1 destructive Add a storage account · List storage accounts · Add an existing bucket as a destination to a storage account · Create a new destination in a storage account 4. ### Administrators 5 2 read · 1 write · 2 destructive Create an administrator · List administrators · Get an administrator · Update an administrator 5. ### Companies 5 2 read · 2 write · 1 destructive List companies · Create a company · Get a company · Update a company 6. ### Licenses 5 2 read · 2 write · 1 destructive List licenses · Get a license · Grant a license to a user · Release a license from a user 7. ### Packages 5 2 read · 2 write · 1 destructive List packages · Create a package · Get a package · Update a package 8. ### Destinations 4 1 read · 2 write · 1 destructive Add a backup destination to a user · List a user's backup destinations by email · Change a user's backup destination · Remove a backup destination from a user **4 more areas · 9 actions** - Billing **3** - Builds **3** - Monitoring **2** - Apps **1** Top actions ## The MSP360 Managed Backup API, shaped for agents. The ids your agent types, what each does, and the one name it shares with other systems. 14 of MSP360 Managed Backup's 14 action names are shared with at least one other connector, so an agent learns them once. | Action | What it does | Effect | Same name in | | --- | --- | --- | --- | | `msp360_managed_backup.users.list` List backup users | Retrieves a list of users. | read | `identity.user.list` 474 connectors | | `msp360_managed_backup.companies.list` List companies | Retrieves a list of companies. | read | `crm.company.list` 162 connectors | | `msp360_managed_backup.users.create` Create a backup user | Creates a new user. | write | `identity.user.create` 262 connectors | | `msp360_managed_backup.users.update` Update a backup user | Changes user properties. | write | `identity.user.update` 280 connectors | | `msp360_managed_backup.users.delete` Delete a backup user and all backup data | Deletes the user account metadata along with the backup data by the specified user ID. | destructive | `identity.user.delete` 253 connectors | | `msp360_managed_backup.companies.create` Create a company | Creates a new company. | write | `crm.company.create` 142 connectors | | `msp360_managed_backup.computers.list` List managed computers | Retrieves a list of managed computers (endpoints) by provided parameters. | read | `device.endpoint.list` 65 connectors | | `msp360_managed_backup.licenses.list` List licenses | Retrieves a list of available licenses. | read | `identity.license.list` 10 connectors | | `msp360_managed_backup.computers.get` Get a managed computer | Retrieves computer info by the specified computer HID. | read | `device.endpoint.get` 57 connectors | | `msp360_managed_backup.licenses.get` Get a license | Retrieves licenses by the specified license ID. | read | `identity.license.get` 9 connectors | | `msp360_managed_backup.monitoring.list` List latest plan run status for all endpoints | Retrieves status data for the latest plan runs on all endpoints (all users). | read | this connector | | `msp360_managed_backup.packages.list` List packages | Retrieves a list of available packages. | read | this connector | Try it ## Prompts to paste into Claude. Each one names the MSP360 Managed Backup actions it will call, so you know what it reads and what it changes before you send it. 1. Read read Which MSP360 Managed Backup devices have not checked in for a week? calls `msp360_managed_backup.monitoring.list` 2. Write write Create a backup user in MSP360 Managed Backup. Show me exactly what you will send before you save it. calls `msp360_managed_backup.users.create` 3. Across systems read Which MSP360 Managed Backup companies have invoices in NetSuite, and how many each? calls `msp360_managed_backup.companies.list` `netsuite.views.invoices` Across your systems ## MSP360 Managed Backup, joined to the rest of your business. One `ask` fetches from MSP360 Managed Backup and another system, joins the rows on the same customer on our side, and hands your agent the answer, not every row. - Which MSP360 Managed Backup companies have invoices in NetSuite, and how many each? `msp360_managed_backup.companies.list` + `netsuite.views.invoices`, on `crm.company` · [NetSuite](https://actionlake.com/connectors/netsuite) - Which MSP360 Managed Backup companies have tickets in HubSpot CRM, and how many each? `msp360_managed_backup.companies.list` + `hubspot_crm.tickets.list`, on `crm.company` · [HubSpot CRM](https://actionlake.com/connectors/hubspot-crm) Also mapped by other connectors `identity.user` **517** `crm.company` **227** `device.endpoint` **69** ask ``` ask { intent: "which MSP360 Managed Backup companies have invoices in NetSuite, and how many each", steps: [ { action: "msp360_managed_backup.companies.list", as: "co", input: {}, limit: 100, max_pages: 5 }, { action: "netsuite.views.invoices", as: "inv", input: {}, limit: 100, max_pages: 5 }, { join: { left: "co", right: "inv", on: "crm.company", group_by: "co.name", select: ["co.name", "count(inv.id) as invoices"] } } ] } ``` Example. Run it through check first: it validates the steps and prices them, and it is free. Governance for MSP360 Managed Backup ## Destructive actions wait for a yes. 13 MSP360 Managed Backup actions are destructive. These are all of them: - Delete a backup user and all backup data `msp360_managed_backup.users.delete` - Delete a company `msp360_managed_backup.companies.delete` - Create an administrator `msp360_managed_backup.administrators.create` - Revoke a license (release its computer binding) `msp360_managed_backup.licenses.revoke` - Delete a package `msp360_managed_backup.packages.delete` - Remove a backup destination from a user `msp360_managed_backup.destinations.delete` - Delete an administrator `msp360_managed_backup.administrators.delete` - Delete a backup user but keep backup data `msp360_managed_backup.users.account.delete` - Delete a plan and its backup data `msp360_managed_backup.computers.plans.delete` - Delete a user's computers and their backup data `msp360_managed_backup.users.computers.delete` - Remove a destination from a storage account `msp360_managed_backup.accounts.destinations.remove` - Remove a computer's authorization `msp360_managed_backup.computers.authorization.delete` - Stop a running plan `msp360_managed_backup.computers.plans.stop` A destructive action runs only with `confirm: true`. Under the `human` policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after. do msp360_managed_backup.users.delete confirm_policy: **human** Delete a backup user and all backup data? **intent:** the user asked me to delete a backup user and all backup data run suspended · waiting for a named person · key _msp360-managed-backup-agent_ cannot confirm itself In the console, or from an emailed signed link. a key for this connector ``` account { op: "keys.create", name: "msp360-managed-backup-agent", allowed_actions: ["msp360_managed_backup.*"], cap_calls: 2000, confirm_policy: "human_for_writes", approval_rules: [ { match: "msp360_managed_backup.users.delete", approver: "lead@example.com" }, { match: "msp360_managed_backup.companies.delete", approver: "lead@example.com" }, { match: "msp360_managed_backup.administrators.create", approver: "lead@example.com" } ] } ``` Illustrative. Scoped to MSP360 Managed Backup only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person. Cost ## What MSP360 Managed Backup costs on actionlake. Every MSP360 Managed Backup action is one upstream call, the only thing actionlake bills. Searching, `check`, `cost`, `account` and any call MSP360 Managed Backup refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. - 1 upstream call per action all 66 MSP360 Managed Backup actions - 66 actions page each page of a long list is one call - 29 reads can be cached a cache hit costs nothing - 100,000 calls a month, free paid plans from US$49 a month for 250,000 [See pricing](https://actionlake.com/pricing) Action index ## Every MSP360 Managed Backup action. 66 actions by area: the id your agent calls, what it does, and its effect. **Computers 16** - `msp360_managed_backup.computers.authorization.delete` Remove a computer's authorization destructive - `msp360_managed_backup.computers.authorization.upsert` Authorize an online computer write - `msp360_managed_backup.computers.disks.list` List a computer's disks read - `msp360_managed_backup.computers.get` Get a managed computer read - `msp360_managed_backup.computers.history.list` List a computer's plan history read - `msp360_managed_backup.computers.list` List managed computers read - `msp360_managed_backup.computers.plans.create` Create a plan on a computer write - `msp360_managed_backup.computers.plans.delete` Delete a plan and its backup data destructive - `msp360_managed_backup.computers.plans.get` Get a computer's plan read - `msp360_managed_backup.computers.plans.history.get` List a plan's run history read - `msp360_managed_backup.computers.plans.history.list` List a company's backup history read - `msp360_managed_backup.computers.plans.info.get` Get a plan's run info read - `msp360_managed_backup.computers.plans.list` List a computer's backup and restore plans read - `msp360_managed_backup.computers.plans.start` Start a plan write - `msp360_managed_backup.computers.plans.stop` Stop a running plan destructive - `msp360_managed_backup.computers.plans.update` Update a computer's plan write **Users 9** - `msp360_managed_backup.users.account.delete` Delete a backup user but keep backup data destructive - `msp360_managed_backup.users.authenticate` Verify a backup user's email and password write - `msp360_managed_backup.users.computers.delete` Delete a user's computers and their backup data destructive - `msp360_managed_backup.users.computers.list` List a user's computers read - `msp360_managed_backup.users.create` Create a backup user write - `msp360_managed_backup.users.delete` Delete a backup user and all backup data destructive - `msp360_managed_backup.users.get` Get a backup user read - `msp360_managed_backup.users.list` List backup users read - `msp360_managed_backup.users.update` Update a backup user write **Accounts 8** - `msp360_managed_backup.accounts.create` Add a storage account write - `msp360_managed_backup.accounts.destinations.add` Add an existing bucket as a destination to a storage account write - `msp360_managed_backup.accounts.destinations.create` Create a new destination in a storage account write - `msp360_managed_backup.accounts.destinations.remove` Remove a destination from a storage account destructive - `msp360_managed_backup.accounts.destinations.update` Update a storage account destination write - `msp360_managed_backup.accounts.get` Get a storage account read - `msp360_managed_backup.accounts.list` List storage accounts read - `msp360_managed_backup.accounts.update` Update a storage account write **Administrators 5** - `msp360_managed_backup.administrators.create` Create an administrator destructive - `msp360_managed_backup.administrators.delete` Delete an administrator destructive - `msp360_managed_backup.administrators.get` Get an administrator read - `msp360_managed_backup.administrators.list` List administrators read - `msp360_managed_backup.administrators.update` Update an administrator write **Companies 5** - `msp360_managed_backup.companies.create` Create a company write - `msp360_managed_backup.companies.delete` Delete a company destructive - `msp360_managed_backup.companies.get` Get a company read - `msp360_managed_backup.companies.list` List companies read - `msp360_managed_backup.companies.update` Update a company write **Licenses 5** - `msp360_managed_backup.licenses.get` Get a license read - `msp360_managed_backup.licenses.grant` Grant a license to a user write - `msp360_managed_backup.licenses.list` List licenses read - `msp360_managed_backup.licenses.release` Release a license from a user write - `msp360_managed_backup.licenses.revoke` Revoke a license (release its computer binding) destructive **Packages 5** - `msp360_managed_backup.packages.create` Create a package write - `msp360_managed_backup.packages.delete` Delete a package destructive - `msp360_managed_backup.packages.get` Get a package read - `msp360_managed_backup.packages.list` List packages read - `msp360_managed_backup.packages.update` Update a package write **Destinations 4** - `msp360_managed_backup.destinations.create` Add a backup destination to a user write - `msp360_managed_backup.destinations.delete` Remove a backup destination from a user destructive - `msp360_managed_backup.destinations.list` List a user's backup destinations by email read - `msp360_managed_backup.destinations.update` Change a user's backup destination write **Billing 3** - `msp360_managed_backup.billing.details.query` Get a user's detailed billing for backup and restore write - `msp360_managed_backup.billing.get` Get billing for the current reporting month read - `msp360_managed_backup.billing.query` Get billing for a month or company write **Builds 3** - `msp360_managed_backup.builds.list` List agent builds available to users read - `msp360_managed_backup.builds.request_custom` Request custom builds of editions write - `msp360_managed_backup.builds.versions.list` List the latest available build versions read **Monitoring 2** - `msp360_managed_backup.monitoring.list` List latest plan run status for all endpoints read - `msp360_managed_backup.monitoring.users.list` List latest plan run status for a user's endpoints read **Apps 1** - `msp360_managed_backup.apps.domains.list` List Microsoft 365 / Google Workspace backup domains read Questions ## The MSP360 Managed Backup MCP server, answered. **Is there an MSP360 Managed Backup MCP server for Claude?** Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 66 MSP360 Managed Backup actions across computers, users, accounts and administrators, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by MSP360 Managed Backup. **What do I need to connect MSP360 Managed Backup?** MSP360 API login: generated by the main administrator under Settings > General > API in the Managed Backup console… and MSP360 API password, generated with the API login. The free call account { op: "connections.requirements", service: "msp360_managed_backup" } lists exactly what to paste. **Can an AI agent delete or change things in MSP360 Managed Backup?** Only if its key allows it, and only with an explicit confirmation. 13 MSP360 Managed Backup actions are destructive, including delete a backup user and all backup data, delete a company and create an administrator. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it. **Will an AI agent use up my MSP360 Managed Backup API limit?** actionlake paces every call to the limits in the MSP360 Managed Backup service file: 60 calls a minute per connection. Repeated reads are answered from cache (29 MSP360 Managed Backup actions can be), which never reaches MSP360 Managed Backup. **What does an MSP360 Managed Backup action cost?** One upstream call, the only unit actionlake bills. A list that pages bills one call per page (66 MSP360 Managed Backup actions page). Cache hits, searches, dry runs and calls MSP360 Managed Backup refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. **Which MSP360 Managed Backup API does it cover?** The MBS API 2.0 (MBSAPI2.0 v2, Swagger 2.0) at api.mspbackups.com. It is built from MSP360 Managed Backup's documentation as read on 23 October 2026. 66 actions in 12 areas, each one in the signed service file (version 1.0.0). **Can I combine MSP360 Managed Backup with my other systems?** Yes. ask joins MSP360 Managed Backup to NetSuite or HubSpot CRM on the same customer and returns the answer rather than every row. MSP360 Managed Backup maps crm.company, which 227 other connectors also map. **Does actionlake keep my MSP360 Managed Backup data, and where?** actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to an hour, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your MSP360 Managed Backup credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models. **Which AI clients can use it?** Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names. ## More connectors like MSP360 Managed Backup Shares the most action names with - [Veeam Service Provider Console 12](https://actionlake.com/connectors/veeam-service-provider-console) - [ThreatDown OneView 11](https://actionlake.com/connectors/threatdown-oneview) - [TP-Link Omada Open API 11](https://actionlake.com/connectors/tp-link-omada-open-api) - [Proofpoint Essentials 10](https://actionlake.com/connectors/proofpoint-essentials) - [Datto RMM 7](https://actionlake.com/connectors/datto-rmm) - [Axcient x360Recover 6](https://actionlake.com/connectors/axcient-x360recover) Joins with, on shared entities - [Microsoft 365 Users 2](https://actionlake.com/connectors/microsoft-365-users) - [Salesforce Sales Cloud 2](https://actionlake.com/connectors/salesforce-sales-cloud) - [Xero 2](https://actionlake.com/connectors/xero) - [ServiceNow 2](https://actionlake.com/connectors/servicenow) - [Genesys Cloud CX 2](https://actionlake.com/connectors/genesys-cloud-cx) - [Procore 2](https://actionlake.com/connectors/procore) Browse - [All MSP & PSA connectors](https://actionlake.com/connectors/category/msp-and-psa) - [All connectors](https://actionlake.com/connectors) - [How actionlake compares](https://actionlake.com/compare) actionlake is independent. It is not made or endorsed by MSP360 Managed Backup; the name is the vendor's own. Counts are from the MSP360 Managed Backup service file, version 1.0.0. ## Give your agent MSP360 Managed Backup today. [Connect MSP360 Managed Backup free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free. --- Source: https://actionlake.com/connectors/msp360-managed-backup More: https://actionlake.com/llms.txt