--- title: "CallTrackingMetrics MCP server for AI agents - actionlake" description: "Give Claude 253 CallTrackingMetrics actions through one MCP server: calls, numbers, accounts. Your agent never holds the credential. 100,000 calls a month free." canonical: https://actionlake.com/connectors/calltrackingmetrics updated: 2026-10-23 --- Connectors · Email & messaging # CallTrackingMetrics MCP server for AI agents. actionlake is an MCP gateway: one remote MCP server that connects Claude and other MCP clients to CallTrackingMetrics and the rest of your systems. It gives your agent 253 CallTrackingMetrics actions (98 reads, 107 writes and 48 that wait for a confirmation) and holds the CallTrackingMetrics credential itself, so the agent never does. It paces CallTrackingMetrics's limits and records every call. [Connect CallTrackingMetrics free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) 100,000 free calls a month. No card, no email, no password: press Start a free sandbox on the next screen and keep the key it shows you. `claude mcp add --transport http actionlake https://connect.actionlake.com/mcp` the first call ``` do { action: "calltrackingmetrics.accounts.list", intent: "check which CallTrackingMetrics account is connected" } # List of accounts · read · 1 upstream call ``` - 253 actions in one signed file - 98 read look, never change - 107 write create and update - 48 wait for a yes destructive, confirmed first Set up ## Connect CallTrackingMetrics in three steps. 1. 01 ### Add actionlake to Claude. Run the command once in Claude Code; its consent page can create a free sandbox: 100,000 calls a month, no card. In the Claude app, add a custom connector with the URL below and paste your key on the consent page. Creating a new sandbox from the Claude app is not yet tested by us. `https://connect.actionlake.com/mcp` 2. 02 ### Connect CallTrackingMetrics. Username and secret. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. actionlake stores what you paste write-only, sealed under your tenant's key. - `access_key` CTM API Access Key (Account Settings > API Integration, or Agency Settings for multi-account access) - `secret_key` CTM API Secret Key shown beside the Access Key ``` account { op: "connections.requirements", service: "calltrackingmetrics" } # free: exactly what to paste, and what is found for you ``` 3. 03 ### Make the first call. Check before a write. Ask in plain words; Claude picks the action. Before anything changes, `check` validates the call and prices it, for free. ``` do { action: "calltrackingmetrics.accounts.list" } # list of accounts · read · 1 upstream call check { action: "calltrackingmetrics.contact_lists.create", input: { … } } # free: inputs, permissions, cost and confirmations, nothing sent ``` CallTrackingMetrics at a glance **Sign-in** Username and secret. No consent screen: your agent can connect it for you, but the key then passes through your chat. To keep it out of the model's context, paste it in the console instead. **You provide** `access_key` `secret_key` **Limits we pace to** 10 calls a second, per connection **API covered** CTM REST API v1 (https://api.calltrackingmetrics.com/api/v1)`api.calltrackingmetrics.com/api/v1` **Built from** CallTrackingMetrics's documentation, read 23 October 2026[postman.calltrackingmetrics.com](https://postman.calltrackingmetrics.com/api/collections/3917255/UVsSLhnS?segregateAuth=true&versionTag=latest) **Service file** Version 1.0.0, signed (Ed25519) **Cached reads** 96 of 98 reads, for up to 5 minutes; a write clears what it affects **Shared entities** 3, so ask can line CallTrackingMetrics up with your other systems **Data** Processed and stored in Sydney, Australia. No US region yet Capabilities ## What an AI agent can do in CallTrackingMetrics. 253 actions in 41 areas. Every one carries its effect, so a key can allow the reads and hold the rest. - **98** read look, never change - **107** write create and update - **48** destructive wait for a confirmation 1. ### Calls 24 5 read · 13 write · 6 destructive List of activities (calls/texts/chats/forms) · Activity details · Search activities · Add comment 2. ### Numbers 20 6 read · 10 write · 4 destructive Buy number for an account · Buy number for an account by area code · List of tracking numbers · Search for US/CA numbers 3. ### Accounts 15 5 read · 8 write · 2 destructive Create an account (agency/shared billing) · Create an account (customer billing) · List of accounts · List of active account IDs and names 4. ### Dialers 13 4 read · 6 write · 3 destructive Create dialer · List of dialers · List of numbers in dialer · Add numbers 5. ### Contact lists 10 4 read · 3 write · 3 destructive List of contact lists · Create contact list · Contact list information · Update a contact list 6. ### Custom fields 10 5 read · 4 write · 1 destructive Create custom field · List of custom fields · List custom fields by type · List of custom panels 7. ### Tracking sources 9 2 read · 5 write · 2 destructive Create a tracking source · List of tracking sources · Add a tracking number to a tracking source · Tracking source details 8. ### Agents 8 5 read · 2 write · 1 destructive Agent Events · List agents · By agent status · Assign agent **33 more areas · 144 actions** - Call settings **8** - Users **8** - Geo routers **7** - Lead reactors **7** - Price schedules **7** - Payment methods **6** - Access groups **5** - Form reactors **5** - Price settings **5** - Receiving numbers **5** - Smart routers **5** - Triggers **5** - User groups **5** - Voice menu items **5** - Voice menus **5** - Webhooks **5** - Divisions **4** - Opt out texts **4** - Queues **4** - Schedules **4** - Target numbers **4** - Trust centers **4** - Blocked numbers **3** - Call sales **3** - Change notifications **3** - Do not calls **3** - Google analytics **3** - Number addresses **3** - SMS **3** - Reports **2** - Tracking script settings **2** - Agency **1** - Lookup **1** Top actions ## The CallTrackingMetrics API, shaped for agents. The ids your agent types, what each does, and the one name it shares with other systems. 16 of CallTrackingMetrics's 16 action names are shared with at least one other connector, so an agent learns them once. | Action | What it does | Effect | Same name in | | --- | --- | --- | --- | | `calltrackingmetrics.contact_lists.list` List of contact lists | gets list of contact lists, including name and description parameters required comments account_id yes the account id | read | `crm.contact_list.list` 34 connectors | | `calltrackingmetrics.users.list` List of users | Get a list of users for the specified account parameters required comments account_id yes the account id email no find user with email address filter no find… | read | `identity.user.list` 474 connectors | | `calltrackingmetrics.calls.list` List of activities (calls/texts/chats/forms) | List of activities (calls/texts/chats/forms) (GET /accounts/{account_id}/calls). | read | `comm.call.list` 44 connectors | | `calltrackingmetrics.contact_lists.create` Create contact list | Create contact list (POST /accounts/{account_id}/lists). | write | `crm.contact_list.create` 29 connectors | | `calltrackingmetrics.users.create` Create user | Create a user and set their role in your account. | write | `identity.user.create` 262 connectors | | `calltrackingmetrics.contact_lists.delete` Delete a contact list | Delete a contact list (DELETE /accounts/{account_id}/lists/{contact_list_id}). | destructive | `crm.contact_list.delete` 24 connectors | | `calltrackingmetrics.calls.get` Activity details | Activity details (GET /accounts/{account_id}/calls/{call_id}). | read | `comm.call.get` 40 connectors | | `calltrackingmetrics.sms.send` Send SMS message | Send SMS message (POST /accounts/{account_id}/sms). | write | `comm.sms.send` 26 connectors | | `calltrackingmetrics.contact_lists.contacts` List all contacts in a contact list | List all contacts in a contact list (GET /accounts/{account_id}/lists/{contact_list_id}/contacts). | read | `crm.contact_list_member.list` 6 connectors | | `calltrackingmetrics.sms.list` List of SMS messages | List of SMS messages (GET /accounts/{account_id}/sms). | read | `comm.sms.list` 19 connectors | | `calltrackingmetrics.contact_lists.add_contact` Add contact to a contact list | Add contact to a contact list (POST /accounts/{account_id}/lists/{contact_list_id}/add_contact). | write | `crm.contact_list_member.add` 9 connectors | | `calltrackingmetrics.calls.start` Start Phone Call | Initiate a call via API to connect two people together parameters required comments account_id yes the account id call_number yes the number you want to dial… | write | this connector | Try it ## Prompts to paste into Claude. Each one names the CallTrackingMetrics actions it will call, so you know what it reads and what it changes before you send it. 1. Read read Who has access in CallTrackingMetrics? List every user and their role. calls `calltrackingmetrics.users.list` 2. Write write Create contact list in CallTrackingMetrics. Show me exactly what you will send before you save it. calls `calltrackingmetrics.contact_lists.create` Governance for CallTrackingMetrics ## Destructive actions wait for a yes. 48 CallTrackingMetrics actions are destructive. The first 10: - Delete a contact list `calltrackingmetrics.contact_lists.delete` - Remove user from account `calltrackingmetrics.users.remove` - Add or modify user role `calltrackingmetrics.users.set_role` - Release (delete) a tracking number `calltrackingmetrics.numbers.release` - Delete trigger `calltrackingmetrics.triggers.delete` - Delete webhook `calltrackingmetrics.webhooks.delete` - Remove Tag `calltrackingmetrics.calls.remove_tag` - Delete a schedule `calltrackingmetrics.schedules.delete` - Delete sale record `calltrackingmetrics.call_sales.delete` - Remove agent `calltrackingmetrics.agents.remove_call` A destructive action runs only with `confirm: true`. Under the `human` policy the agent cannot confirm for itself: the run stops until a named person approves, in the console or from a signed link in an email. The cap on a key is refused before the call is sent, never after. do calltrackingmetrics.contact_lists.delete confirm_policy: **human** Delete a contact list? **intent:** the user asked me to delete a contact list run suspended · waiting for a named person · key _calltrackingmetrics-agent_ cannot confirm itself In the console, or from an emailed signed link. a key for this connector ``` account { op: "keys.create", name: "calltrackingmetrics-agent", allowed_actions: ["calltrackingmetrics.*"], cap_calls: 2000, confirm_policy: "human_for_writes", approval_rules: [ { match: "calltrackingmetrics.contact_lists.delete", approver: "lead@example.com" }, { match: "calltrackingmetrics.users.remove", approver: "lead@example.com" }, { match: "calltrackingmetrics.users.set_role", approver: "lead@example.com" } ] } ``` Illustrative. Scoped to CallTrackingMetrics only, capped at 2,000 upstream calls, every write confirmed, and the destructive ones approved by a named person. Cost ## What CallTrackingMetrics costs on actionlake. Every CallTrackingMetrics action is one upstream call, the only thing actionlake bills. Searching, `check`, `cost`, `account` and any call CallTrackingMetrics refused with 401, 403, 429 or a 5xx are free. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. - 1 upstream call per action all 253 CallTrackingMetrics actions - 253 actions page each page of a long list is one call - 96 reads can be cached a cache hit costs nothing - 100,000 calls a month, free paid plans from US$49 a month for 250,000 [See pricing](https://actionlake.com/pricing) Action index ## Every CallTrackingMetrics action. 253 actions by area: the id your agent calls, what it does, and its effect. **Calls 24** - `calltrackingmetrics.calls.add_comment` Add comment write - `calltrackingmetrics.calls.add_tag` Add Tag write - `calltrackingmetrics.calls.block_caller` Block call write - `calltrackingmetrics.calls.delete_comment` Delete comment destructive - `calltrackingmetrics.calls.delete_recording` Delete call recording destructive - `calltrackingmetrics.calls.delete_transcription` Delete call transcription destructive - `calltrackingmetrics.calls.end` End call write - `calltrackingmetrics.calls.field_mapping` Mapping read - `calltrackingmetrics.calls.get` Activity details read - `calltrackingmetrics.calls.list` List of activities (calls/texts/chats/forms) read - `calltrackingmetrics.calls.mark_spam` Mark call as spam write - `calltrackingmetrics.calls.modify` Modify activity details write - `calltrackingmetrics.calls.redact` Redact activity details write - `calltrackingmetrics.calls.remove_tag` Remove Tag destructive - `calltrackingmetrics.calls.search` Search activities read - `calltrackingmetrics.calls.start` Start Phone Call write - `calltrackingmetrics.calls.start_recording` Start call recording write - `calltrackingmetrics.calls.stop_recording` Stop call recording write - `calltrackingmetrics.calls.transcription` Call transcriptions read - `calltrackingmetrics.calls.transfer_to_agent` Transfer call to agent destructive - `calltrackingmetrics.calls.transfer_to_number` Transfer call to number destructive - `calltrackingmetrics.calls.unblock_caller` Unblock call write - `calltrackingmetrics.calls.unmark_spam` Mark call as not spam write - `calltrackingmetrics.calls.update_comment` Update comment write **Numbers 20** - `calltrackingmetrics.numbers.add_receiving_number` Add receiving number to tracking number write - `calltrackingmetrics.numbers.add_target_number` Add tracking number to target number write - `calltrackingmetrics.numbers.buy` Buy number for an account write - `calltrackingmetrics.numbers.buy_by_area_code` Buy number for an account by area code write - `calltrackingmetrics.numbers.dial_routes` Dial route details for tracking number read - `calltrackingmetrics.numbers.disable_sms` Disable SMS destructive - `calltrackingmetrics.numbers.enable_sms` Enable SMS write - `calltrackingmetrics.numbers.get` Tracking number details read - `calltrackingmetrics.numbers.get_address` Address for tracking number read - `calltrackingmetrics.numbers.list` List of tracking numbers read - `calltrackingmetrics.numbers.release` Release (delete) a tracking number destructive - `calltrackingmetrics.numbers.remove_receiving_number` Remove receiving number from tracking number destructive - `calltrackingmetrics.numbers.remove_target_number` Remove tracking number from target number destructive - `calltrackingmetrics.numbers.search_available` Search for US/CA numbers read - `calltrackingmetrics.numbers.search_available_international` Search for international numbers read - `calltrackingmetrics.numbers.update` Update tracking number details write - `calltrackingmetrics.numbers.update_address` Update tracking number address write - `calltrackingmetrics.numbers.update_dial_routes` Update tracking numbers routes write - `calltrackingmetrics.numbers.update_routing` Update number routing write - `calltrackingmetrics.numbers.update_status` Update tracking number status write **Accounts 15** - `calltrackingmetrics.accounts.cancel` Cancel an account destructive - `calltrackingmetrics.accounts.create` Create an account (agency/shared billing) write - `calltrackingmetrics.accounts.create_customer_billing` Create an account (customer billing) write - `calltrackingmetrics.accounts.disable_automatic_redaction` Disable automatic redaction destructive - `calltrackingmetrics.accounts.enable_automatic_redaction` Enable automatic redaction write - `calltrackingmetrics.accounts.get` Account information read - `calltrackingmetrics.accounts.list` List of accounts read - `calltrackingmetrics.accounts.list_names` List of active account IDs and names read - `calltrackingmetrics.accounts.pause` Pause an account write - `calltrackingmetrics.accounts.resume` Resume an account write - `calltrackingmetrics.accounts.scripts` Account tracking scripts read - `calltrackingmetrics.accounts.start` Start an account write - `calltrackingmetrics.accounts.status` Account status read - `calltrackingmetrics.accounts.stop` Stop an account write - `calltrackingmetrics.accounts.update` Update an account write **Dialers 13** - `calltrackingmetrics.dialers.add_numbers` Add numbers write - `calltrackingmetrics.dialers.create` Create dialer write - `calltrackingmetrics.dialers.get` Dialer details read - `calltrackingmetrics.dialers.import_contact_list` Import Contact List write - `calltrackingmetrics.dialers.list` List of dialers read - `calltrackingmetrics.dialers.numbers` List of numbers in dialer read - `calltrackingmetrics.dialers.remove_all_numbers` Remove all numbers destructive - `calltrackingmetrics.dialers.remove_number_from_all` Remove from all destructive - `calltrackingmetrics.dialers.remove_numbers` Remove numbers destructive - `calltrackingmetrics.dialers.start` Start write - `calltrackingmetrics.dialers.status` Dialer status read - `calltrackingmetrics.dialers.stop` Stop write - `calltrackingmetrics.dialers.update` Update dialer write **Contact lists 10** - `calltrackingmetrics.contact_lists.add_contact` Add contact to a contact list write - `calltrackingmetrics.contact_lists.contacts` List all contacts in a contact list read - `calltrackingmetrics.contact_lists.contains` Check if a contact exists within the list read - `calltrackingmetrics.contact_lists.create` Create contact list write - `calltrackingmetrics.contact_lists.delete` Delete a contact list destructive - `calltrackingmetrics.contact_lists.get` Contact list information read - `calltrackingmetrics.contact_lists.list` List of contact lists read - `calltrackingmetrics.contact_lists.remove_all_contacts` Delete all contacts from a contact list destructive - `calltrackingmetrics.contact_lists.remove_contacts` Delete contact from a contact list destructive - `calltrackingmetrics.contact_lists.update` Update a contact list write **Custom fields 10** - `calltrackingmetrics.custom_fields.create` Create custom field write - `calltrackingmetrics.custom_fields.delete` Delete custom field destructive - `calltrackingmetrics.custom_fields.get` Custom field read - `calltrackingmetrics.custom_fields.get_panel` Custom panel read - `calltrackingmetrics.custom_fields.list` List of custom fields read - `calltrackingmetrics.custom_fields.list_by_type` List custom fields by type read - `calltrackingmetrics.custom_fields.list_panels` List of custom panels read - `calltrackingmetrics.custom_fields.save_panels` Save panels write - `calltrackingmetrics.custom_fields.update` Update custom field write - `calltrackingmetrics.custom_fields.update_picker_options` Update picker options write **Tracking sources 9** - `calltrackingmetrics.tracking_sources.add_number` Add a tracking number to a tracking source write - `calltrackingmetrics.tracking_sources.create` Create a tracking source write - `calltrackingmetrics.tracking_sources.delete` Delete a tracking source destructive - `calltrackingmetrics.tracking_sources.get` Tracking source details read - `calltrackingmetrics.tracking_sources.list` List of tracking sources read - `calltrackingmetrics.tracking_sources.pause` Pause a tracking source write - `calltrackingmetrics.tracking_sources.remove_number` Remove a tracking number from a tracking source destructive - `calltrackingmetrics.tracking_sources.unpause` Unpause a tracking source write - `calltrackingmetrics.tracking_sources.update` Update a tracking source write **Agents 8** - `calltrackingmetrics.agents.assign_call` Assign agent write - `calltrackingmetrics.agents.events` Agent Events read - `calltrackingmetrics.agents.list` List agents read - `calltrackingmetrics.agents.list_by_status` By agent status read - `calltrackingmetrics.agents.phone_status` Get agent status read - `calltrackingmetrics.agents.remove_call` Remove agent destructive - `calltrackingmetrics.agents.update_status` Admin update agent status write - `calltrackingmetrics.agents.utilization` Agent Utilization read **Call settings 8** - `calltrackingmetrics.call_settings.create` Create new call setting write - `calltrackingmetrics.call_settings.delete` Delete call setting destructive - `calltrackingmetrics.call_settings.get` List details of a call setting read - `calltrackingmetrics.call_settings.get_default` Default call setting read - `calltrackingmetrics.call_settings.list` List of call settings read - `calltrackingmetrics.call_settings.number_list` List of numbers assigned and available to assign to a call setting read - `calltrackingmetrics.call_settings.set_default` Set default call setting write - `calltrackingmetrics.call_settings.update` Update call setting write **Users 8** - `calltrackingmetrics.users.create` Create user write - `calltrackingmetrics.users.get` User details read - `calltrackingmetrics.users.list` List of users read - `calltrackingmetrics.users.remove` Remove user from account destructive - `calltrackingmetrics.users.set_role` Add or modify user role destructive - `calltrackingmetrics.users.update` Update user write - `calltrackingmetrics.users.update_outbound_number` Update outbound number write - `calltrackingmetrics.users.update_receiving_number` Update receiving number write **Geo routers 7** - `calltrackingmetrics.geo_routers.batch` Batch GEO Processing write - `calltrackingmetrics.geo_routers.create` Create Geo Router write - `calltrackingmetrics.geo_routers.get` Geo router detail read - `calltrackingmetrics.geo_routers.list` List of geo routers read - `calltrackingmetrics.geo_routers.pause_number` Pause number write - `calltrackingmetrics.geo_routers.resume_number` Resume number write - `calltrackingmetrics.geo_routers.update` Update Geo Router write **Lead reactors 7** - `calltrackingmetrics.lead_reactors.add_task` Add_task write - `calltrackingmetrics.lead_reactors.bulk_import` Bulk Import write - `calltrackingmetrics.lead_reactors.create` Create write - `calltrackingmetrics.lead_reactors.delete` Delete destructive - `calltrackingmetrics.lead_reactors.delete_task` Delete_task destructive - `calltrackingmetrics.lead_reactors.update` Update write - `calltrackingmetrics.lead_reactors.update_task` Update_task write **Price schedules 7** - `calltrackingmetrics.price_schedules.add_account` Add account to price schedule write - `calltrackingmetrics.price_schedules.create` Create price schedule write - `calltrackingmetrics.price_schedules.delete` Remove price setting destructive - `calltrackingmetrics.price_schedules.get` Price schedule information read - `calltrackingmetrics.price_schedules.list` List price schedules read - `calltrackingmetrics.price_schedules.remove_account` Remove account from price schedule destructive - `calltrackingmetrics.price_schedules.update` Update price schedule write **Payment methods 6** - `calltrackingmetrics.payment_methods.create` Add payment method write - `calltrackingmetrics.payment_methods.delete` Delete payment method destructive - `calltrackingmetrics.payment_methods.get` Payment method details read - `calltrackingmetrics.payment_methods.list` List of payment methods read - `calltrackingmetrics.payment_methods.set_primary` Set payment method as primary write - `calltrackingmetrics.payment_methods.toggle_backup` Set payment method as backup write **Access groups 5** - `calltrackingmetrics.access_groups.create` Create access group write - `calltrackingmetrics.access_groups.delete` Delete access group destructive - `calltrackingmetrics.access_groups.get` Access group detail read - `calltrackingmetrics.access_groups.list` List of access control groups read - `calltrackingmetrics.access_groups.update` Update access group write **Form reactors 5** - `calltrackingmetrics.form_reactors.get` FormReactors details read - `calltrackingmetrics.form_reactors.grant_consent` Grant consent write - `calltrackingmetrics.form_reactors.list` List of FormReactors read - `calltrackingmetrics.form_reactors.lookup` Resolve FormReactor response to activity ID read - `calltrackingmetrics.form_reactors.submit` Formreactor server side request write **Price settings 5** - `calltrackingmetrics.price_settings.create` Create price setting write - `calltrackingmetrics.price_settings.delete` Remove price setting destructive - `calltrackingmetrics.price_settings.get` Price setting information read - `calltrackingmetrics.price_settings.list` List price settings read - `calltrackingmetrics.price_settings.update` Update price setting write **Receiving numbers 5** - `calltrackingmetrics.receiving_numbers.create` Create a receiving number write - `calltrackingmetrics.receiving_numbers.delete` Delete a receiving number destructive - `calltrackingmetrics.receiving_numbers.get` Receiving number details read - `calltrackingmetrics.receiving_numbers.list` List receiving numbers read - `calltrackingmetrics.receiving_numbers.update` Update a receiving number write **Smart routers 5** - `calltrackingmetrics.smart_routers.create` Create smart router write - `calltrackingmetrics.smart_routers.delete` Delete smart router destructive - `calltrackingmetrics.smart_routers.get` Smart router details read - `calltrackingmetrics.smart_routers.list` List of all smart routers read - `calltrackingmetrics.smart_routers.update` Update smart router write **Triggers 5** - `calltrackingmetrics.triggers.create` Create trigger write - `calltrackingmetrics.triggers.delete` Delete trigger destructive - `calltrackingmetrics.triggers.get` Trigger detail read - `calltrackingmetrics.triggers.list` List of triggers read - `calltrackingmetrics.triggers.update` Update trigger write **User groups 5** - `calltrackingmetrics.user_groups.create` Create user group write - `calltrackingmetrics.user_groups.delete` Remove user group destructive - `calltrackingmetrics.user_groups.get` User group details read - `calltrackingmetrics.user_groups.list` List of user groups read - `calltrackingmetrics.user_groups.update` Update user group write **Voice menu items 5** - `calltrackingmetrics.voice_menu_items.create` Create voice menu item write - `calltrackingmetrics.voice_menu_items.delete` Delete voice menu item destructive - `calltrackingmetrics.voice_menu_items.get` Voice menu item details read - `calltrackingmetrics.voice_menu_items.list` List of voice menu items read - `calltrackingmetrics.voice_menu_items.update` Update voice menu item write **Voice menus 5** - `calltrackingmetrics.voice_menus.create` Create voice menu write - `calltrackingmetrics.voice_menus.delete` Delete voice menu destructive - `calltrackingmetrics.voice_menus.get` Voice menu details read - `calltrackingmetrics.voice_menus.list` List of voice menus read - `calltrackingmetrics.voice_menus.update` Update voice menu write **Webhooks 5** - `calltrackingmetrics.webhooks.create` Create webhook write - `calltrackingmetrics.webhooks.delete` Delete webhook destructive - `calltrackingmetrics.webhooks.get` Webhook details read - `calltrackingmetrics.webhooks.list` List of webhooks read - `calltrackingmetrics.webhooks.update` Update webhook write **Divisions 4** - `calltrackingmetrics.divisions.accounts` List of divisions account list read - `calltrackingmetrics.divisions.admins` List of divisions admin list read - `calltrackingmetrics.divisions.list` List of divisions read - `calltrackingmetrics.divisions.users` List of divisions user list read **Opt out texts 4** - `calltrackingmetrics.opt_out_texts.create` Add opt out text/sms write - `calltrackingmetrics.opt_out_texts.delete` Remove opt out text/sms destructive - `calltrackingmetrics.opt_out_texts.get` Opt out text/sms details read - `calltrackingmetrics.opt_out_texts.list` List opt out text/sms read **Queues 4** - `calltrackingmetrics.queues.add_agent` Add agent to a queue write - `calltrackingmetrics.queues.create` Create a queue write - `calltrackingmetrics.queues.list` List of queues read - `calltrackingmetrics.queues.remove_agent` Remove agent from a queue destructive **Schedules 4** - `calltrackingmetrics.schedules.create` Create a schedule write - `calltrackingmetrics.schedules.delete` Delete a schedule destructive - `calltrackingmetrics.schedules.get` Retrieve schedule detail read - `calltrackingmetrics.schedules.list` List of schedules read **Target numbers 4** - `calltrackingmetrics.target_numbers.create` Create a target number write - `calltrackingmetrics.target_numbers.delete` Delete a target number destructive - `calltrackingmetrics.target_numbers.get` Target number details read - `calltrackingmetrics.target_numbers.list` List of target numbers read **Trust centers 4** - `calltrackingmetrics.trust_centers.a2p_campaigns` List a2p campaigns of a specific trust center read - `calltrackingmetrics.trust_centers.list` List trust centers read - `calltrackingmetrics.trust_centers.list_a2p_campaigns` List a2p campaigns read - `calltrackingmetrics.trust_centers.list_toll_free_registrations` List toll free registrations read **Blocked numbers 3** - `calltrackingmetrics.blocked_numbers.block` Block number write - `calltrackingmetrics.blocked_numbers.list` List blocked numbers read - `calltrackingmetrics.blocked_numbers.unblock` Unblock number destructive **Call sales 3** - `calltrackingmetrics.call_sales.delete` Delete sale record destructive - `calltrackingmetrics.call_sales.get` Get sale record read - `calltrackingmetrics.call_sales.upsert` Create/edit sale record write **Change notifications 3** - `calltrackingmetrics.change_notifications.create` Create change notification write - `calltrackingmetrics.change_notifications.delete` Delete change notification destructive - `calltrackingmetrics.change_notifications.list` List of change notifications read **Do not calls 3** - `calltrackingmetrics.do_not_calls.create` Create a do not call number write - `calltrackingmetrics.do_not_calls.delete` Delete a do not call number destructive - `calltrackingmetrics.do_not_calls.list` List do not call numbers read **Google analytics 3** - `calltrackingmetrics.google_analytics.link` Google analytics link information read - `calltrackingmetrics.google_analytics.links` Google analytics links read - `calltrackingmetrics.google_analytics.trigger_event` Google analytics trigger event write **Number addresses 3** - `calltrackingmetrics.number_addresses.create` Create a new address write - `calltrackingmetrics.number_addresses.delete` Delete an address destructive - `calltrackingmetrics.number_addresses.list` List of addresses read **SMS 3** - `calltrackingmetrics.sms.get` SMS message details read - `calltrackingmetrics.sms.list` List of SMS messages read - `calltrackingmetrics.sms.send` Send SMS message write **Reports 2** - `calltrackingmetrics.reports.series` Reporting Series read - `calltrackingmetrics.reports.usage_logs` Usage Logs read **Tracking script settings 2** - `calltrackingmetrics.tracking_script_settings.get` Tracking script settings read - `calltrackingmetrics.tracking_script_settings.update` Update tracking script settings write **Agency 1** - `calltrackingmetrics.agency.get` Agency information read **Lookup 1** - `calltrackingmetrics.lookup.search` Lookup api read Questions ## The CallTrackingMetrics MCP server, answered. **Is there a CallTrackingMetrics MCP server for Claude?** Yes. actionlake is an MCP gateway: a remote MCP server that gives Claude, or another MCP client, 253 CallTrackingMetrics actions across calls, numbers, accounts and dialers, through the same eight tools it uses for every other connector. actionlake is independent; it is not made or endorsed by CallTrackingMetrics. **What do I need to connect CallTrackingMetrics?** CTM API Access Key (Account Settings > API Integration, or Agency Settings for multi-account access) and CTM API Secret Key shown beside the Access Key. The free call account { op: "connections.requirements", service: "calltrackingmetrics" } lists exactly what to paste. **Can an AI agent delete or change things in CallTrackingMetrics?** Only if its key allows it, and only with an explicit confirmation. 48 CallTrackingMetrics actions are destructive, including delete a contact list, remove user from account and add or modify user role. Each runs only with confirm: true. Under the human confirm policy, or an approval rule on the key, the run waits until a named person approves it. **Will an AI agent use up my CallTrackingMetrics API limit?** actionlake paces every call to the limits in the CallTrackingMetrics service file: 10 calls a second per connection. Repeated reads are answered from cache (96 CallTrackingMetrics actions can be), which never reaches CallTrackingMetrics. **What does a CallTrackingMetrics action cost?** One upstream call, the only unit actionlake bills. A list that pages bills one call per page (253 CallTrackingMetrics actions page). Cache hits, searches, dry runs and calls CallTrackingMetrics refused with 401, 403, 429 or a 5xx are free. The Free plan includes 100,000 calls a month with no card. Paid plans start at US$49 a month for 250,000 calls, with overage from US$0.30 down to US$0.18 per 1,000. **Which CallTrackingMetrics API does it cover?** The CTM REST API v1 (https://api.calltrackingmetrics.com/api/v1) at api.calltrackingmetrics.com/api/v1. It is built from CallTrackingMetrics's documentation as read on 23 October 2026. 253 actions in 41 areas, each one in the signed service file (version 1.0.0). **Does actionlake keep my CallTrackingMetrics data, and where?** actionlake processes and stores data in Sydney, Australia; there is no US region yet. Reads may be cached for up to 5 minutes, and a write clears the reads it affects. Each run's request and response is kept, sealed, for your plan's trace window: 1 day on Free, 3 days on Starter, 7 days on Pro, 14 days on Team, 30 days on Business and 30 days on Enterprise. Your CallTrackingMetrics credential is sealed under your tenant's key, never logged and never returned. Your traffic is not used to train models. **Which AI clients can use it?** Claude Code, tested by us end to end, and the Claude app as a custom connector, tested by us with an existing key. Other MCP clients that support remote servers over Streamable HTTP (MCP revisions 2025-06-18 and 2025-11-25) and OAuth dynamic client registration, or a bearer header, should connect the same way; we have not tested them. Or plain REST, under the same action names. ## More connectors like CallTrackingMetrics Shares the most action names with - [Salesforce Marketing Cloud Account Engagement 8](https://actionlake.com/connectors/salesforce-marketing-cloud-account-engagement) - [JustCall 7](https://actionlake.com/connectors/justcall) - [Bandwidth 7](https://actionlake.com/connectors/bandwidth) - [Quo (formerly OpenPhone) 6](https://actionlake.com/connectors/quo-formerly-openphone) - [SignalWire 5](https://actionlake.com/connectors/signalwire) - [Vonage Communications APIs 5](https://actionlake.com/connectors/vonage-communications-apis) Joins with, on shared entities - [Recruit CRM 3](https://actionlake.com/connectors/recruit-crm) - [Xero 2](https://actionlake.com/connectors/xero) - [Microsoft Dynamics 365 2](https://actionlake.com/connectors/microsoft-dynamics-365) - [3CX 2](https://actionlake.com/connectors/3cx) - [Cvent 2](https://actionlake.com/connectors/cvent) - [Reply.io 2](https://actionlake.com/connectors/reply-io) Browse - [All Email & messaging connectors](https://actionlake.com/connectors/category/email-and-messaging) - [All connectors](https://actionlake.com/connectors) - [How actionlake compares](https://actionlake.com/compare) actionlake is independent. It is not made or endorsed by CallTrackingMetrics; the name is the vendor's own. Counts are from the CallTrackingMetrics service file, version 1.0.0. ## Give your agent CallTrackingMetrics today. [Connect CallTrackingMetrics free](https://actionlake.com/console?start=sandbox) [See pricing](https://actionlake.com/pricing) Start free - 100,000 calls/month, no card. No signup. Hard caps on every key. Cached answers are free. --- Source: https://actionlake.com/connectors/calltrackingmetrics More: https://actionlake.com/llms.txt